Senior IT Engineer
Telecom Egypt for transferring data "TEData"
Total years of experience :17 years, 5 Months
Provide support to users in the areas of e-mail, directories, standard Windows desktop applications, and custom-developed applications.
Create and maintain processes for asset management.
suggest improvements
Walk users through new applications.
Perform system upgrades.
install hardware and software
run software / hardware diagnostic tests for major tasks