Hussein Alward

• Provide expertise in consulting, design, and resolution of IT operation projects
(on-premises & cloud).
• Develop technical solutions for RFPs and support strategic technology
discussions with vendors/partners.
• Manage data center operations: servers, storage, backup, SQL, VMware, and
Hyper-V high availability.
• Administer Azure services with focus on Active Directory and Exchange365.

• Provide consulting, design, troubleshooting, and implementation support for IT
projects (on-prem & cloud).
• Manage IT project lifecycles from planning through testing to go-live.
• Lead hardware and technology discussions on premises and cloud solutions.
• Troubleshoot and manage data center infrastructure: servers, storage,
backups, SQL, web apps, and Hyper-V HA.
• Administer VMware environments with Dell Storage.
• Manage Azure services, focusing on Active Directory and Exchange365.
• Prepare and maintain IT documentation for administrative use.
• Deliver training and knowledge transfer to operations teams.

• Manage diverse products across data center and cloud infrastructure.
• Partner with sales teams to provide technical expertise, ensuring smooth deal
closures.
• Validate solution designs with technical and commercial teams for feasibility
and effectiveness.
• Design cost-efficient solutions tailored to client needs and budgets.
• Enhance customer satisfaction by delivering exceptional service and support.
• Build and maintain strong client relationships to drive long-term business
growth.
Coordinate with vendors and partners to ensure smooth solution implementation.
• Strong written
communication; lead techno
commercial meetings and
manage enterprise IT
projects.
• Provide training, draft
technical documentation, and
troubleshoot complex
hardware/software issues.
• Skilled in Microsoft
technologies: Windows
Server (DC, DNS, DHCP,
DFS, WSUS, GPO),
Exchange, SQL, Azure AD,
and Exchange365.
• Experienced in virtualization
(Hyper-V, VMware), HCI
(Nutanix, HP), UCS Blade,
and enterprise storage (HP &
Dell).
• Experienced with backup
solutions (Veeam, Veritas).
• Experienced with (Visual
Studio VB.Net) development
tools.

• Consult, design, and troubleshoot diverse IT projects across infrastructure and
services.
• Administer project timelines, ensuring smooth progress from planning to go
live.
• Coordinate with network, storage, and security teams to prevent installation
delays.
• Resolve critical data center issues involving servers, storage, backups, web
apps, databases, and security systems.
• Provide technical solutions, guidance, and training to operations staff.
• Transfer senior knowledge to operations teams for advanced technical
discussions.
• Document IT procedures to maintain clear records of processes and protocols.

• Consult, design, and troubleshoot diverse IT projects across infrastructure and
services.
• Administer project timelines, ensuring smooth progress from planning to go
live.
• Coordinate with network, storage, and security teams to prevent installation
delays.
• Resolve critical data center issues involving servers, storage, backups, web
apps, databases, and security systems.
• Provide technical solutions, guidance, and training to operations staff.
• Transfer senior knowledge to operations teams for advanced technical
discussions.
• Document IT procedures to maintain clear records of processes and protocols.

• Deliver HPE and Microsoft enterprise solutions, including virtualization
planning, consultancy, and high availability.
• Install and configure enterprise products to ensure smooth operations and
performance.
• Manage multiple IT projects with a focus on efficient delivery and timely
completion.
• Document project steps meticulously to ensure transparency and
accountability.
• Conduct training sessions to enhance IT team skills and solution adoption.
Provide comprehensive troubleshooting and ongoing support for enterprise
environments.