Hussein Elnaggar, Service advisor

Hussein Elnaggar

Service advisor

Artoc auto

Location
Egypt - Cairo
Education
Bachelor's degree, mechanical engineer
Experience
13 years, 4 Months

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Work Experience

Total years of experience :13 years, 4 Months

Service advisor at Artoc auto
  • Egypt - Cairo
  • My current job since December 2011

1. Receiving and greeting customer 2.Writing down the data of the car accurately in job orders. 3. Receiving the car problems in a technical way. 4. Writing down the customer’s complaints 5.Determing the spare parts required. 6. Determining the cost of repair and expected time for ending the repair. 7. delivering the car and job order to service engineer for repair. 8. informing the customer of any additional repairing and take approve from the customer. 9. Delivering the car to the customer after making final control and after making sure of all repairs are done

Service advisor at Ghabour auto
  • Egypt - Cairo
  • December 2010 to December 2011

1. Receiving and greeting customer 2.Writing down the data of the car accurately in job orders. 3. Receiving the car problems in a technical way. 4. Writing down the customer’s complaints 5.Determing the spare parts required. 6. Determining the cost of repair and expected time for ending the repair. 7. delivering the car and job order to service engineer for repair. 8. informing the customer of any additional repairing and take approve from the customer. 9. Delivering the car to the customer after making final control and after making sure of all repairs are done

Education

Bachelor's degree, mechanical engineer
  • at high technelogical institute
  • January 2007

Specialties & Skills

Languages

English
Expert

Training and Certifications

Automotive (Training)
Training Institute:
Boch A part
Date Attended:
April 2006