Hussein Elsayed, Senior System Administrator

Hussein Elsayed

Senior System Administrator

Gulf Drilling International

Location
Qatar - Doha
Education
Bachelor's degree, Commerce
Experience
20 years, 0 Months

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Work Experience

Total years of experience :20 years, 0 Months

Senior System Administrator at Gulf Drilling International
  • Qatar - Doha
  • My current job since July 2012

 Administer, troubleshoot and maintain Active Directory Domain Infrastructure along with DNS, DHCP, Group Policy, and PKI to ensure the smooth functioning of Active Directory Domain Services.
 Administer and manage Exchange Server 2013, Office 365 and Azure infrastructure.
 Controlling User Accounts, Computers, Groups, OU’s, Sites, Mailboxes, Database, Mobile Devices, generate reports and execute mass changes or modifications using PowerShell and other AD and Exchange Commands.
 Administer, troubleshoot and maintain the SharePoint Server Environment and ensure the smooth functioning of ‘SharePoint Intranet platform’, and support end users with all SharePoint related issues.
 Ensure the smooth functioning of the SharePoint Integrations with other systems like Active Directory, Exchange, and ERP to ensure the inter-systems communications and process flow.
 Manage SharePoint end user accounts, permissions and access rights plus Workflow and E-Forms development.
 Plan, administer and execute the selection, installation, configuration, and testing of server software to ensure that the company website is well managed.
 Develop, implement, test and evaluate any additional enhancement required to the web site and keep the corporate website updated by introducing modern technologies and trends.
 Administer, troubleshoot and maintain SQL servers and utilities to ensure the smooth running of dependent applications.
 Ensure that all database servers are backed up and the data retention parameter are set according to the approved backup policy and procedures.
 Administer, troubleshoot and maintain Microsoft SCCM platform and ensure that the server’s and end user computers are controlled and managed in a proper way to maintain the availability and security.
 Create and deploy images of operating systems, application software and security update packages and properly test the packages to ensure the successful and effective deployment of the packages in production environment.
 Administer and manage Intune Mobile Device Management.
 Administer, troubleshoot and maintain Microsoft SCOM platform and ensure that the server’s health status and availability are maintained.
 Monitor Windows Servers, Linux Servers, Cisco Switches and Routers, Other Network Devices.
 Administer the relevant VMware Infrastructure on production, test and development environments and ensure the availability of those systems.
 Administer, troubleshoot and maintain Trend Micro OfficeScan, Control Manager, Application Control, Endpoint Encryption, Device Control, and Vulnerability Protection, and ensure end user systems are up-to-date with the latest version of antivirus definitions, security signatures and scan engines.
 Monitor the backup and recovery activities of SharePoint and SQL server databases according to the approved backup policy and procedure and ensure that business data is protected.
 Control, administer and carry out approved system / data restore requests, periodic restore testing activities of SharePoint and SQL server databases in order to ensure the reliability of the backup data.
 Install, configure and administer network printers, files servers, print servers and maintain the access control permissions and group policy associations to ensure the proper file and print service configuration and deployment.
 Manage Print Management System.
Problem Identification and Resolution:
 Provide 3rd level support for all IT support activities pertaining to related IT systems across the company in order to ensure that the business users’ needs are addressed.
Projects:
 SharePoint 2013 Intranet & SQL 2012 Cluster Development Environment on VMWare Implementation.
 SCOM 2012 and 2016 Implementation.
 SCCM 2007, 2012 & Current Branch Implementation.
 Trend Micro Smart Protection Complete Implementation.
 Website Migration from Dedicated Server to Microsoft Azure.
 Microsoft Intune Implementation.
 Exchange 2013 to Office365 Migration.

System Administrator at Cobone.com
  • Egypt - Cairo
  • May 2011 to June 2012

 Manage and Administer Active Directory 2008, DNS and DHCP.
 Installing and Configuring Windows 7 PC’s and provide technical support to end user.
 Managing Symantec Endpoint Antivirus and applying Security Patches and Updates.
 Installing and configuring new hardware and software and ensuring that the network infrastructure is up and running.

Senior Technical Support Engineer at Global Information Technology
  • Libya - Tripoli
  • April 2009 to April 2011

 Lead the Support Team, assign and follow up tasks and actions, and conduct periodical meeting.
 Managing and Administering SCCM 2007 for Deploying OS, Software Patching, Windows Updates.
 HP Rack installation including CISCO Router, Switch, Firewall, HP Proliant Servers, UPS, SAN Storage, Fiber Cables.
 Installing, configuring, and troubleshooting Windows XP, Windows Vista, Windows 7, Windows Server 2008, SQL Server 2008, Windows Server 2003, Active Directory, DNS, IIS.
 Troubleshooting Fingerprint Devices (L-Scan), Scanner Devices (D-Scan Authenticator and A100), ID Printer (Fargo HDP5000), E-Passport Printer (Toshiba VP-P411), Smart Card Readers.
 Develop training materials and procedures, and train users in the proper use of hardware or software.

Technical Support / Help Desk at Carlson Wagonlit Travel
  • Egypt - Cairo
  • November 2008 to March 2009

 Troubleshooting end user issues related to Hardware (Desktops, Laptops & Printers).
 Laptop and PC installations & maintenance with user software, Install and update all anti-virus software.
 Connect remotely to other sites to resolve issues related to Windows OS and related applications.
 Resolve issues related to Domain connectivity, DNS and DHCP.

System Administrator at Casper Link
  • Egypt - Mansoura
  • May 2004 to October 2008

 Install, Manage and Troubleshooting of Active Directory 2003, DNS and DHCP.
 Designing and Installing a Private ADSL Networks for Companies, Home Users and provide Technical Support.
 Monitor PC's and network utilization, performance and maintain the internet access.
 Manage Remote Access server, VPN connection and Manage ISA server.

Education

Bachelor's degree, Commerce
  • at Mansoura University
  • June 2008

NA

Specialties & Skills

Microsoft Servers
Trend Micro
Active Directory
Cloud Computing
Intune Mobile Device Management
Azure Cloud Computing Platform
Active Directory Domain Infrastructure
Windows Server Update Services, Print and File Sharing Server, Windows 7, 8, 10
Windows Server 2008, 2012, 2016, Exchange Server 2007, 2013, Office 365
DNS, DHCP, Group Policy, Clustering, Public Key Infrastructure (PKI)
SharePoint Server 2007, 2013, SQL Server 2008, 2012
Trend Micro Smart Protection Complete (OfficeScan, Application Control, Endpoint Encryption)
VMware vSphere 6.0, EMC Data Domain, Manage Engine: Service DeskPlus, AD Manager Plus
System Center Configuration Manager 2007, 2012, System Center Operations Manager 2012, 2016
PowerShell Scripting, Symantec Backup EXEC 2010 / 2012, Enterprise Vault 10, PGP Desktop Encryption

Languages

Arabic
Expert
English
Expert

Training and Certifications

ITIL (Certificate)
Date Attended:
March 2018
MCSA 2016 (Certificate)
Date Attended:
March 2018
MCSA 2012 (Certificate)
Date Attended:
February 2018
MCSE 2003 (Certificate)
Date Attended:
December 2010

Hobbies

  • Travel