Hussein Fakih

• Serve as Product Owner for in-house ERP solution and its vertical applications,
overseeing both business and technical decisions.
• Define product vision, roadmap, and priorities while balancing client needs, technical
feasibility, and business objectives.
• Owned the product backlog, writing detailed user stories and acceptance criteria, and
managing priorities based on business value and technical feasibility.
• Manage the smooth onboarding of new clients, ensuring timely delivery, customization,
and integration with existing systems.
• Oversee continuous engineering updates and enhancements, aligning with industry
trends, compliance requirements, and client feedback.
• Collaborate with development, QA, and support teams to ensure product stability,
scalability, and long-term value.
• Coordinated product launches, release planning, versioning, and deployment readiness
with QA, DevOps, and client teams.
• Oversee documentation of APIs, workflows, and integrations, ensuring clarity for
engineering and DevOps teams.

• Lead and mentor cross-functional development teams, overseeing the full software
development lifecycle from planning to deployment.
• Define technical strategies, establish frameworks, and enforce coding standards to
ensure scalable, secure solutions.
• Collaborate with executive management and business units to align development
objectives with organizational goals.
• Manage budgets, resources, and timelines, while mitigating risks and ensuring
compliance with industry standards and best practices.
• Foster innovation by evaluating and integrating new technologies into company
products and processes.
• Act as Product Owner for IDSs in-house ERP solution and vertical applications,
responsible for business and technical decisions, product roadmap, and smooth
onboarding of new clients.

• Acted as the primary liaison between stakeholders and technical teams, ensuring
alignment on project scope, business needs, and solution design.
• Owned the product/project backlog, writing detailed user stories and acceptance
criteria, and managing priorities based on business value and technical feasibility.
• Collaborated with engineering, QA, and DevOps to guide solution architecture,
delivery timelines, and risk management.
• Established the PMO unit at IDS, introducing standardized Agile and Waterfall
practices.
• Created comprehensive technical documentation (requirements, workflows, APIs,
data flows) for large-scale ICT projects.
• Coordinated presales and technical proposals for international tenders (FAO, UN,
USAID), securing multi-million-dollar projects.
• Prepare project management documentation and lead on newly acquired projects
using Agile or Waterfall models.
• Conduct the analysis sessions with stakeholders and draft the requirement
document that is shared with the team.
• Draft User stories based on requirement document and share with development
team.
• Lead in the building of a PMO unit in the company.

• Prepared documentation (RSD, FSD, project charter, risk register, scope of work,
etc.).
• Meet and engage with stakeholders, convey progress reports.
• Engage in requirement gathering and validation sessions.
• Draft Project plan & follow up with resources.
• Participated in Presales activities (identify clients, assess current situation, identify
needs).
• Provided Demo sessions, POC, UAT and End user training.
• Business Modeling and Process Re-engineering using MS Visio.
• Prepare business cases by determining the problem, the scope and clear business
objectives of the project and the critical success factors.
• Write technical proposals for software, ICT, capacity building and technical
assistance Tenders supplied by various Contracting Authorities.

• Responsible of the use of the appropriate technology and architecture of a project
• Leading team of developers responsible of the web and mobile application of the
Online Trading platform Kuwait and Qatar Stock Exchange
• Managing team of developers responsible of web and mobile application
• Provide time estimation and resource planning for the project manager
• Training new joiners to be productive in no time
• Manage tasks and workloads in order of importance
• Track record of delivering results with deadlines
• Provide leadership and direction to project teams
• Problem solving and team conflict neutralizing skills
• Monitoring and training up junior and new staff
• Praise team members and creates a positive working environment
• System optimization
• Provide technical solutions for different businesses
• Keep track of raised issues and discussions concerning the product
• Discuss new specifications concerning the product with PO or the client
• Evaluate Developers and report to department manager
• Draft functional & technical documents
• Draft Project plan & follow up with

• Understand existing projects
• Understand specifications documents
• Develop requested modifications on existing products
• Develop new modules on products
• Code optimization
• Bug fixing
• Assign work to other developers and follow up on it
• Web and Windows application development using different technologies .NET, PHP,
C++ (built market data feed using C++ code)
• API Development
• UML Modelling
• Excellent research skills
• Building workflows