Sales Manager
Zulal
Total des années d'expérience :10 years, 4 Mois
Supervised and managed 3 sales representatives achieving $240, 000 in recurring monthly sales.
Developed sales strategies converting 65% of potential customers and surpassing sales targets.
Ensured high levels of customer support are provided achieving a 98% satisfaction rating.
Controlled costs within budgetary and financial guidelines which reduced expenses by 15%.
Maintained strong relationships with 50 partners and developed new business opportunities.
Provided consistent training for the sales team which boosted the average order value by 32%
Supervised and managed 3 sales representatives achieving $240, 000 in recurring monthly sales.
Developed sales strategies converting 65% of potential customers and surpassing sales targets.
Ensured high levels of customer support are provided achieving a 98% satisfaction rating.
Controlled costs within budgetary and financial guidelines which reduced expenses by 15%.
Maintained strong relationships with 50 partners and developed new business opportunities.
Provided consistent training for the sales team which boosted the average order value by 32%
Planned and executed a process to hire 12 sales representatives, retail staff and supervisors.
Developed and implemented sales strategies which converted 2500+ customers per month.
Monitored and evaluated the sales KPIs boosting sales to $170, 000 per month across 3 branches.
Executed a customer relationship management process increasing client retention rate to 91%.
Led a high employee engagement culture improving employee retention rate by 157% in 2 years.
Controlled branch expenses within budgetary and financial guidelines reducing costs by 28%.
Ensured high levels of customer service are provided achieving a 97% overall satisfaction rating.
Created a sales training to maximize team performance which improved conversion rates to 87%.
Supervised and managed 9 sales representatives and retail staff generating $150, 000 per month.
Developed and implemented robust sales strategies converting 1800+ customers per month.
Resolved 99% of customer complaints in 1 hour maintaining a high level of customer satisfaction.
Identified customer complaints and implemented relevant solutions reducing refund rates to 1%.
Redesigned and enhanced visual merchandising boosting the average order value by 59%.
Provided training for the team achieving a 96% performance score in customer interactions.
Improved operational, logistics and sales processes achieving a conversion percentage of 83%.
Studied merchandise requirements and designed the merchandise plan for 2300 products.
Generated $230, 000 in monthly sales by tailoring sales pitches to individual customer needs.
Closed 12 deals monthly by providing exceptional customer service and building relationships.
Utilized upselling and cross-selling techniques increasing the average order value by 37%.
Achieved a 100% accuracy rate when entering customer data into the point-of-sale system.
Reduced refund rates to 0.3% by implementing a customer relationship management process.
Trained and coached 2 junior sales team members to enhance their skills and performance.
Cultivated and managed enduring customer relationships achieving a satisfaction rating of 98%.