حسين ياسين, Agency Leader

حسين ياسين

Agency Leader

MetLife

البلد
لبنان - بيروت
التعليم
بكالوريوس, Banking & Finance
الخبرات
20 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :20 years, 7 أشهر

Agency Leader في MetLife
  • لبنان - بيروت
  • أشغل هذه الوظيفة منذ أغسطس 2016

 Recruit, develop and coach a team of sales manager and sales people that will work under the leadership of the agency
 Ensure that the Sales Force are within the context of overall Company goals
 Ensure attainment of Manpower and Production objectives
 Daily leading and motivation of the sale team to insure full implementation of the daily agenda as well as to obtain the expected sales results
 Monitoring the business KPI’s and work closely with the management to achieve targets

Store Manager في Best Seller
  • لبنان - بيروت
  • مايو 2015 إلى يوليو 2016

 Completes store operational requirements by scheduling and assigning employees; following up on work results.
 Maintains store staff by recruiting, selecting, orienting, and training employees.
 Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
 Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
 Identifies current and future customer requirements by establishing report with potential and actual customers in a position to understand service requirements.
 Ensures availability of merchandise and services by approving contracts; maintaining inventories.
 Protects employees and customers by providing a safe and clean store environment.
 Maintains the stability and reputation of the store by complying with the standards required
 Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
 Contributes to team effort by accomplishing related results as needed.

Project Manager في Urban Design
  • لبنان - بيروت
  • يناير 2014 إلى أبريل 2015

Decoration and Renovation for houses and apartments.
Insure that job is done up to the standards as well as client requirements.
Smooth running of the entire business.

Area Manager في Tommy Hilfiger
  • رومانيا
  • سبتمبر 2012 إلى نوفمبر 2013

 Insure that company standards are fully applied in all stores.
 Planning store budgets coordinating with the finance department and the brand manager.
 Maximize sales and profitability
 Stock inventory with minimum discrepancy by applying store management and plans
 Monitoring stock movement by weekly reports submitted from the stores.
 Controlling the training and development of staff team
 Providing the sales team with a stimulating and supportive environment

Owner- Administrator في Nadis SRL
  • رومانيا
  • مارس 2011 إلى أغسطس 2012
Store- Sales Manager في UFC-UDC
  • غير ذلك
  • أغسطس 2009 إلى فبراير 2011

 Plan, direct, and coordinate the operations of the store.
 Manage store budget and yearly target.
 Store accountancy auditing, in order to ensure smooth operations.
 Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources.
 Collaborates with a wide variety of functional areas such as sales, editorial, marketing and operations to execute specific marketing plans for each assigned title.
 Determine new opportunities by analyzing business needs.
 Operate the store launching and process in order to insure that all standards apply.
 Insure that brand image is well maintained according to the brand and company profile.
 Insure that product knowledge is well delivered to the sales advisors in order to maintain high service standards for the customers as well brand image.
 Monitor staff performance on daily basis; coach them for better achievements.
 Create a customer data profile; build a good relation with them in order to increase the percentage of regular customers.

Store Manager في Al Futaim
  • الإمارات العربية المتحدة - دبي
  • أبريل 2009 إلى يونيو 2009

 Oversee the day-to-day operations of the store such as checking previous days sales figures, reconcile the same with cash receipts/ credit card payments, maintain cleanliness/hygiene in the shop and monitor compliance of the administrative policies and procedures of the company by all staff, in order to ensure its’ smooth and effective functioning

Store- Area Manager في AL Tayer
  • الإمارات العربية المتحدة - دبي
  • ديسمبر 2007 إلى يناير 2009

 Works closely with all relevant Media departments to integrate media mix plans.
 Lead and develop staff by identifying training needs
 Define and follow up of yearly targets and objectives.
 Develop and implement strategies for new products.
 Provide direction, guidance to the staff to ensure alignment with the Company’s goal.
 Increase the company’s involvement with existing client.
 Insure proper communication between the sales staff.
 Motivate and lead the staff by implementing daily short meetings, spending time on the shop floor, leading them by example as well as maintaining proper communication between all the team.
 Monitor the stock movement.
 Insure accurate inventory with minimum discrepancy.
 Store maintenance, coordinating with the operations department in order to keep up the store standards.

Assistant Manager في Al Tayer
  • الإمارات العربية المتحدة - دبي
  • نوفمبر 2005 إلى ديسمبر 2007

 Insure that daily target is achieved.
 Monitoring the stock transferred/received.
 Calculate procurement budget supplier-wise in line with contractual agreements identify slow and fast moving items according to customer mix and arrange to procure the goods, in order to forecast requirement of supplies and work within the budget.
 Guide, coach and motivate staff continuously
 Maintain up-to-date customer data base in order to communicate with them from time to time.
 Prepare relevant report and attend meetings periodically, to review the sales performance and discuss other operational/staff related issues.
 Responsible for administrative functions such as filing, data entry, and visitor relations

Sales Advisor في Al Tayer
  • الإمارات العربية المتحدة - دبي
  • يوليو 2004 إلى نوفمبر 2005

 Advising customers with the information pertaining to Armani Jeans garments and delivering the highest quality of customer service to each and every customer by taking extra steps, if necessary, to ensure complete customer satisfaction.
 Delivering exceptional customer service to all the customers and representing a positive corporate image of the company.
 Informing the customers on new arrivals in order to increase the volume of the business.
 Duties on the shop floor, stock room, providing daily feed back to the manager.
 Preparing cash and credit card invoices, requisition on retail application, handling showroom petty cash and preparing monthly statement to be sent to finance department for reimbursement.
 Ensuring customer satisfaction and create customer loyalty by providing excellent service and maintaining company standards and procedures.
 Well versed in solving day to day problems and needs of the customers and their demands
 Generate sales report, stocks update and price tags
 Keeping control of showroom stock by preparing yearly inventory.

Cost Controler في Monroe Hotel
  • لبنان - بيروت
  • يوليو 2003 إلى يونيو 2004

 Analyze daily sales, expense information, and take appropriate action to maximize sales and net profits.
 Responsible for keeping track of the expenses associated with production.
 Evaluate and develop specific action plans to address the needs of the Hotel in order to reach the desired objectives.
 Monthly inventory, Invoicing and reports, Receiving payments, providing receipts
 Responsible for documenting, filing and keeping records and reports and Dealing with suppliers

الخلفية التعليمية

بكالوريوس, Banking & Finance
  • في AUL -Ashwood University
  • أغسطس 2006

Specialties & Skills

Time Management
Decision Making Skills
Self Confidence
Team Leadership
Teamwork
Customer Service
Employees management
Cost Management
Negotiations Skills
Management skills
Inventory analysis

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الرومانية
متمرّس
الفرنسية
متوسط

التدريب و الشهادات

Dealing with different people (تدريب)
معهد التدريب:
Al Tayer Group
Consultative selling (تدريب)
معهد التدريب:
Al Tayer Group
Finance department (تدريب)
معهد التدريب:
Hotel Monroe
Precious Stones (تدريب)
معهد التدريب:
Georg Jensen Denmark
Silversmith (تدريب)
معهد التدريب:
Georg Jensen Denmark
Front Office- Night Auditing (تدريب)
معهد التدريب:
Hotel Monroe
Customer service (تدريب)
معهد التدريب:
Al Tayer Group
Creative thinking and Innovative problem solving (تدريب)
معهد التدريب:
Al Tayer Group
Seven habits of highly effective people (تدريب)
معهد التدريب:
Al Tayer Group
Time and Stress Management (تدريب)
معهد التدريب:
Al Tayer Group
Coaching for peak performance (تدريب)
معهد التدريب:
Al Tayer Group
Rockfeller (تدريب)
معهد التدريب:
Al Tayer Group
Telephone Etiquette (تدريب)
معهد التدريب:
Al Tayer Group

الهوايات

  • Music- Movies- Biking- Hiking - Cars- Travelling