Hussine Hassan

Motivated and professional customer service specialist with over 2 years of experience in a fast-paced call center environment. Skilled in handling customer inquiries, resolving issues, and providing high-quality service through strong communication and problem-solving abilities. Experienced in using computer systems, managing data entry tasks, and working efficiently under pressure

Participated in a Science Festival presenting scientific activities and projects, developing teamwork, communication, and presentation skills while engaging with visitors.

Worked as a Telesales Representative at Tawfeer Facilities, responsible for contacting potential customers and promoting company services over the phone. Explained service benefits, answered customer questions, and followed up with leads to generate sales opportunities. Maintained accurate records of calls and customer interactions, and worked towards achieving daily and monthly sales targets. Developed strong communication, persuasion, and customer handling skills in a fast-paced environment.