حزيفا وجوانا

• Researched and wrote engaging articles on diverse topics for online platforms.
• Conducted interviews with subject matter experts for in-depth insights.
• Edited and proofread content for clarity, grammar, and consistency.
• Managed multiple writing projects while adhering to tight deadlines.
• Utilized social media channels to promote published articles effectively.
• Gathered feedback from readers to improve future content development efforts.
• Applied strong writing, editing and proofreading abilities to each assignment to
produce best possible content.
• Delivered high-quality, insightful, informative, and entertaining written content
while meeting tight deadlines.
• Created content for websites, blogs and social media accounts to increase
visibility and engagement.
• Performed in-depth research into topics to write clear and accurate copy.
• Brainstormed, researched and contributed content ideas that appealed to target
audience.
• Collaborated with editors to ensure content met quality and style guidelines.
• Developed SEO strategies to enhance content visibility and audience reach.

• Engaged customers by providing product information and answering
inquiries.
• Assisted in managing sales leads through customer relationship
management software.
• Supported team members in achieving sales targets through collaboration
and communication.
• Conducted market research to identify customer preferences and trends.
• Participated in product demonstrations to enhance customer
understanding and engagement.
• Maintained accurate records of customer interactions and sales activities.
• Collaborated with marketing to develop promotional materials for product
launches.
• Atended training sessions to improve product knowledge and sales
techniques.
• Used cold calling and networking to sell products and services.
• Sourced new sales opportunities through inbound lead follow-up.
• Developed and implemented sales strategies to meet customer needs and
increase revenue.
• Cultivated relationships with existing customers to encourage repeat
business.
Responded promptly to inquiries from potential customers about product
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features or pricing plans.
• Negotiated contracts with clients on behalf of the company.
• Trained junior sales staff on techniques for improving customer service
experience.
• Identified new potential markets and developed plans for targeting them.
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Analyzed market trends and competitive landscape to identify
opportunities for growth.
Implemented processes for cross-selling products or services based on
customer needs.
Atended industry events to build relationships with key contacts in the
field.
Monitored feedback from customers regarding product quality and
suggested improvements accordingly.
Initiated contact with prospects via email campaigns or cold calls to
generate leads.
Utilized CRM software to track leads and manage accounts throughout
sales cycle.
Generated reports to summarize sales performance metrics and present
findings to management team.
• Created brochures and newsleters to promote products or services.
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Resolved customer complaints in a timely manner while providing
excellent customer service.
Collaborated with marketing teams to develop and implement
promotional strategies and campaigns.
• Provided detailed and accurate sales forecasts to senior management.
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• Worked successfully with a diverse group of co-workers to accomplish goals and
address issues related to our products and services.
• Create and schedule content across Instagram, Facebook, and LinkedIn.
• Completed day-to-day duties accurately and efficiently.
• Support clients with SEO basics, content optimization, and online presence growth.

I am handling social media accounts in sony plastics and lpo holidays where i am looking for content writing graphic designing making posts on canva and uploading on different social media platforms like instagram linkedin twitter facebook.I am also working as seo intern email marketer and performance marketer in both of these agencies.

I am handling social media accounts, SEO, email marketing, meta ads and content writing in my previous company.

I am handling social media accounts making reels posts videos on canva and posting on different social media platforms.I am also handling content writing section in my agency as well as graphic designing, performance marketing, email marketing and seo are also handled by me.I am also handling reviews section as they are travel agency so to understand the problems of clients/customer/people and then making better arrangements for them and solving out there problem is the main task which is handled by me.My main motive is to make better arrangements for the people by solving there previous problems and to make sure they dont repeated next time.

I am working as social media executive at lpo holidays which is travel agency in mumbai and sony plastics which is plastic company which is also based in mumbai.
I am handling social media accounts and writing content/blogs for the mncs there.Though I am working as a social media executive but than too I have gained knowledge of seo email marketing ppc etc..to gain further skills in my profession.Kindly let me know if you have any openings for the same.Thank you

• Content Strategy & Creation: Developed and implemented engaging content
across social media platforms (Instagram, Facebook, Twitter, LinkedIn) that aligned
with brand goals, increasing followers by 20% within the first year.
• Performance Analysis: Monitored and reported on social media KPIs using tools like Google Analytics, Facebook Insights, and Buffer; identified trends to refine
strategies, which led to a 15% increase in average post engagement.
Campaign Execution: Assisted in the planning and execution of digital marketing
campaigns, including seasonal promotions and product launches, achieving a
25% increase in click-through rates.
• Community Engagement: Built an active social media presence by responding to
user comments, messages, and mentions, which improved brand sentiment and
customer loyalty.
• Collaboration: Worked with cross-functional teams (design, content, and customer
service) to ensure consistent messaging and branding, contributing to a cohesive
brand voice.
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• Content Development: Created and scheduled social media content across
platforms (Facebook, Instagram, Twitter) to align with monthly themes and
marketing goals, increasing social media reach by 15%.
• SEO & Website Optimization: Assisted in optimizing website content for SEO by
conducting keyword research, tracking page performance, and suggesting
improvements, which boosted organic traffic by 10%.
• Email Marketing: Designed and deployed monthly email campaigns using
Mailchimp, achieving a consistent 25% open rate and increasing click-through
rates through A/B testing.
• Performance Reporting: Analyzed campaign performance using Google Analytics
and social media insights, providing regular reports to measure engagement,
reach, and conversions.