Senior Service Sales Engineer
Mitsubishi Electric Saudi Ltd
Total years of experience :17 years, 4 Months
• Responsible for Achieving Department’s Budget in sale Revenue and Profitably.
• Implement Sales Processes for Modernization.
• Sell and manage lift maintenance contract for increase revenue.
• Spare Parts.
• Provide solutions to cater customer's requests accurately.
• Supervises the Engineers team to achieve the region targets on Mean Time between Callbacks, Customer satisfaction, Contracts conversion contract price
• Responsible for Achieving Department’s Budget in sale Revenue and Profitably.
• Implement Sales Processes for Modernization.
• Provide solutions to cater customer's requests accurately.
• Overseeing and coordinating the organization, staffing and operations activities on an assigned shift responsible for the maintenance and repair of elevators and escalators.
• Responsible for the profitability and productivity of branch maintenance operations through efficient route structuring, callout management, materials control, expense control and maintenance repair/test scheduling. Utilize SAP margin and materials reports, callout and sick lift reports and weekly hours reports to analyze and control labor, materials and expense costs, as needed, to maintain profit and labor productivity at budget.
• Responsible for the accuracy, completeness, timeliness, and legitimacy of all field back reporting. Review and approve field time and expense submittals, weekly. Review and approve materials requests, repair requests and sales requests. Ensure all maintenance repair requests are confirmed “contractually covered” and “essential” by a supervisor site visit and contract review
• Manage tendered repairs. Ensure a tight and compacted repair schedule is maintained for all planned repair work. Ensure Service Orders and support documentation to the field, clearly and completely communicate the methodology and expected result of work assignments. Ensure completed repairs meet the contract requirements. Ensure accurate closeout accounting in accordance with procedures outlined in the Branch Process Manual.
HYUNDAI ELEVATOR
MBA
A challenging position in the executive cadre of a fast growing organization of immense repute where strong Technical Engineering and management skills can be utilized. To give in and contribute the skills and education that I have acquired into a challenging and tough sales situation in order to achieve the desired result. RESPONSIBILITIES: • Project manger tasks (planning, scheduling team selection management of cost .time& material preparing contracts and any other activates related to the job) • Discus with customer and give him the advice for witch is stable for the building. • Preparing quote for new projects. • Follow with the factory. • Hand over the job. • Checking the maintenance.