Ibrahim Abu Diab, EMEA Principal MDM Product Specialist, Manager.

Ibrahim Abu Diab

EMEA Principal MDM Product Specialist, Manager.

Informatica

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Diplôme, IBM DB2 Database Administrator
Expérience
22 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :22 years, 10 Mois

EMEA Principal MDM Product Specialist, Manager. à Informatica
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis juillet 2014

Providing cross industries coverage in EMEA region. Primarily responsible for driving Informatica Master Data Management, Data Quality, Big Data, and Data Governance by working closely with the field sales.
Leading all the DQ/MDM work activities and the sales requests across all Gulf States, that spans among qualifying the opportunity based on the customer business requirements.
Delivering high quality Demo’s and customized technical enablement workshops to internal team, partners and customers.
Assisting sales in qualifying the opportunities and developing a clear understanding of customer requirements.
Solution proposition addressing customer pain points and challenges.
Delivering C-level presentations with strong business justifications for the proposed solution supported by ROI report.
Actively participating in account planning and formulating account penetration strategies.
Participating in marketing and partner events aimed at raising interest and awareness around Informatica technologies.
Taking ownership and preparing high quality responses to RFPs/RFIs raised by the prospective customers.
Delivering technical workshops for partners and customers Work towards maintaining and growing the sales pipeline.

Senior Technology Consultant à Oracle
  • Émirats Arabes Unis - Dubaï
  • octobre 2011 à juin 2014

Member of a dynamic presales team providing cross industries coverage in MEA region. Primarily responsible for driving Oracle Core Technologies (Database Options, MAA, Exadata, Big Data, Enterprise Manager, Cloud and shard services solution, Application Quality Management and many more) and leading the Data Integration Solutions across the gulf states - DIS (Oracle Golden Gate, Oracle Data Integrator, Enterprise data Quality, and Active Data Guard) by working closely with field sales.
Leading all the DIS work activities and the sales requests across all gulf states, that spans among qualifying the opportunity based on the customer business requirements and providing an ROI studies to project the products added value over five years.
Delivering high quality PoC’s and customized technical enablement workshops to internal team, partners and customers.
Assisting sales in qualifying the opportunities and developing a clear understanding of customer requirements.
Solution proposition addressing customer pain points and challenges.
Delivering C-level presentations with strong business justifications for the proposed solution.
Delivering product demonstrations and proof of concepts/pilots for oracle technologies.
Actively participating in account planning and formulating account penetration strategies.
Participating in marketing and partner events aimed at raising interest and awareness around oracle technologies.
Taking ownership and preparing high quality responses to RFPs/RFIs raised by the prospective customers.
Delivering technical workshops for partners and customers Work towards maintaining and growing the sales pipeline.

Chief of Technical Support and IT operations à Central Informatics Organization - CIO
  • Bahreïn
  • septembre 2007 à septembre 2011

I am managing technical support section (35+ employees) and provide direction and leadership in all areas of technical support.

The roles and responsibilities are:

• Leads project teams through the analysis, design, development, and testing of high-quality technology solutions for internal and external users Provides full-cycle technical management on a variety of technology projects.
• Establishes guidelines and programs for effective information technology management.
• Plans, organizes, coordinates, and directs the activities of Technical Support Section.
• Recommends long-range and short-range management information systems plans and budgets to the management.
• Approves staff recommendations on major systems development and/or research projects.
• Establishes strategic policy for planning, development, and design of information needs.
• Consults with and advises other division and department heads on information technology management needs and problems.
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
• Perform a broad range of supervisory responsibilities over others.
• Establish a plan for and use technical and staff resources.
• Work cooperatively with others.
• Produce written documents in Arabic or English language with clearly-organized thoughts with proper sentence construction, punctuation, and grammar.
• Review or check the work products of others to ensure conformance to standards.
• Comprehend and make inferences from written material.

Technical Specialist- Team Leader à STS
  • Jordanie
  • novembre 2005 à août 2007

• IBM WebSphere Portal implementation, tuning and administration.
• Implementing, supporting, and tuning Multiple Database Vendors, such as: Oracle, IBM DB2, MS SQL and MySql.
• Implementing and supporting IBM Lotus Notes and Domino servers.
• Implementing and supporting Linux and UNIX flavors, such as: Red Hat Linux, SuSE Linux, HP-UX and IBM AIX.
• Implementing and supporting Microsoft Windows servers/clients and the Network Services (Windows 98, WIN NT, Windows 2000, Windows 2003, Active Directory, network security, DNS, DHCP, WINS, TCP/IP etc.)
• High level of System Integration for IBM products and other vendors, including: IBM WebSphere Portal, IBM WebSphere Application Server, IBM WebSphere Process Server, IBM HTTP Server, IBM Tivoli Directory Server (LDAP), IBM DB2, IBM WebSphere Edge Component, Tivoli Web Site Analyzer, IBM Web Content Management, Microsoft Active Directory Server (LDAP), Oracle Database Server, IBM Domino Lotus Notes and IBM Lotus SameTime (Collaboration Server).

• Lead the implemention and support team.

Senior Network Administrator / DBA / Domino Administrator à ETQ (Excellence Through Quality)
  • Jordanie
  • décembre 2003 à novembre 2005

Job Responsibilities:
1. Implementing, supporting, monitoring and tuning Databases (Oracle, SQL Server 2000, MySQL).
2. Implementing Backup and recovery solutions.
3. Implementing and supporting Windows Servers and clients( 98, 2000, XP, 2003).
4. Implementing and supporting RedHat Linux and SuSE Linux .
5. Implementing and supporting Microsoft ISA Server.

6. Implementing and Supporting Network Services:
Active Directory, network security, DNS, DHCP, WINS, TCP/IP etc.
7. Implementing and Supporting Microsoft VPN server.
8. Implementing and supporting Lotus Notes and Domino servers.
9. Implementing and supporting CVS and Jakarta Tomcat.
10. Preparing Different testing Environment for application test.

Technical Instructor à New Horizons
  • Émirats Arabes Unis
  • janvier 2003 à juillet 2003

I was responsible to teach both of the oracle and microsoft technologies.
Oracle courses:
*Oracle developer Track(ocp)
*Oracle DBA Track.(ocp)
Microsoft courses:
*MCSE Track.
*MCSA Track.
*MCDBA Track.

Technical Instructor à Execu Train
  • Jordanie
  • juin 2002 à décembre 2002

I was responsible to teach both of the oracle and microsoft technologies.
Oracle courses:
*Oracle developer Track(ocp)
*Oracle DBA Track.(ocp)
Microsoft courses:
*MCSE Track.
*MCSA Track.
*MCDBA Track.

Developer à Universe software
  • Jordanie
  • mars 2001 à mai 2002

I was responsible to develop and implement the Accounting, Sales, Inventory and subscription systems, that developed at Universe Software and other systems …like employee training courses, cars…etc.

Éducation

Diplôme, IBM DB2 Database Administrator
  • à IBM
  • décembre 2006
Diplôme, IBM WebSphere Portal v 5.1 Administration and Deployment
  • à IBM
  • novembre 2006
Diplôme, IBM Certified System Administrator Lotus Notes and Domino 6/6.5
  • à IBM Lotus Notes
  • février 2005
Diplôme, IBM Certified Associate System Administrator Lotus Notes and Domino 6/6.5
  • à IBM Lotus Notes
  • décembre 2004
Diplôme, RedHat Certified Technician- RHCT
  • à RedHat Europe
  • avril 2004
Diplôme, RedHat Certified Engineer - RHCE
  • à RedHat Europe
  • avril 2004
Diplôme, OCP
  • à Oracle University
  • novembre 2002

Oracle Certified Professional DBA track 9i

Diplôme, OCA
  • à Oracle University
  • août 2002

Oracle Certified Associate / DBA Track

Diplôme, MCSE & MCDBA
  • à Microsoft
  • juillet 2002
Diplôme, MCSA
  • à Microsoft
  • juin 2002
Diplôme, OCP - Oracle Certified Professional/Developer Track
  • à Oracle University
  • avril 2002
Baccalauréat, Computer Science
  • à Private Amman Unversity
  • janvier 2001
Etudes secondaires ou équivalent, Scientific
  • à Al-Ouroba School
  • juin 1997

Specialties & Skills

Lotus Notes
Network Security
Network Services
Administration
Turbo Pascal, C language, Html
SQL,PL/SQL , Program Unit
Implementing Microsoft Windows 2000/2003 Server
Implementing Microsoft Windows 2000/2003 Network Infrastructure
Implementing and Administrating Microsoft Windows 2000/2003 Directory Services
Linux Network and Security administration
IBM Lotus Domino and WebSphere Portal
Multi Vendor Database Administration, such as: Oracle and DB2..

Langues

Arabe
Expert
Anglais
Expert