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Ibrahim Al-Mulla, COO Chief Operations Officer

Ibrahim Al-Mulla

COO Chief Operations Officer·Qatar Manpower Solutions "Jusour"

Qatar

Bachelor's degree, Business and Human Resource Management

Work experience

Total years of experience: 14 years, 3 months

COO Chief Operations Officer

August 2023 - Present

Qatar Manpower Solutions "Jusour"

Doha, Qatar

August 2023 - Present

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

Executive Director - Corporate Support & Operations

March 2022 - August 2023

Qatar Manpower Solutions "Jusour"

Doha, Qatar

March 2022 - August 2023

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

CEO Chief Executive Officer

July 2020 - March 2022

Qatar Manpower Solutions "WISA"

Doha, Qatar

July 2020 - March 2022

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

Corporate Support Director

March 2019 - July 2020

Qatar Manpower Solutions "WISA"

Doha, Qatar

March 2019 - July 2020

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

HR Business Partner

May 2017 - March 2019

Qatar National Bank

Doha, Qatar

May 2017 - March 2019

• Assist in the implementation of HR strategies for attracting, developing, motivating and retaining deserving employees as set by the GM/AGM of Group Human Capital.
• Assist in defining the goals of each division & departments within, and identify the optimum resources required to achieve them. Also, provide appropriate advice in such areas of employment, counselling, compensation & benefits, talent management, training and organization development.
• Act as a HR consultant / advisor to the Head of assigned Division and Departments.
• Evaluate the effectiveness of the published policies and procedures and conduct periodic internal checks for compliance.
• Assist heads and officers in resolving grievance or complex personnel problems.
• Recommend transfers and promotions in order to best utilize abilities of staff.
• Coordinate staffing and recruiting activities. This comprises coordinating both internal and external advertising with recruitment, conducting targeted selection interviews, coaching heads on targeted selection processes, coordinating psychological and aptitude testing where applicable and providing advice on candidate suitability and salary package.
• Assist in the development of communication to local customers and facilitate training of line managers and employees on new programs, systems and processes as required. 
• Coach employees on performance management system and process.
• Provide advice to heads and employees on entitled compensation and benefits, salary packages and relevant market information.
• Facilitate the implementation of global, regional and local HR Programs including the annual / mid-year performance reviews, the annual salary reviews, the incentive plan distribution and payment, the employee opinion surveys, etc.
• Provide advice and information to managers with respect to all aspects of employment including recruitment, terminations and diversity.
• Assist in deployment of Group level Talent Management and Succession Planning process by playing a role of active facilitator.
• Conduct exit interviews and analyse attrition trends to feed the information back in HR strategy.
• Strive to retain Talent in the assigned Division and act as a first point of contact for employee questions and grievances.

Company industry:
Banking
Job role:
Human Resources and Recruitment

L3 Administrative Coordinator (HR Department)

April 2012 - April 2017

Qatar Olympic Committee

Doha, Qatar

April 2012 - April 2017

Awards & Accolades:
• Attained “Excellence” during the Employee Assessment for the year 2015.

Accomplishments:
• Prepared budgets for a variety of HR related functions including Title I Budget (Payroll and Wages) and Title II & III for the year 2016; and devised initiatives to generate savings thereby improve the performance of the organization with respect to HR management.
• Administered the entire recruitment with specific focus on online recruitment project in addition to developing Specialized Tests for Recruitment, aimed at ensuring selection of right candidate.
• Served as key member of team that worked to get Qatar Olympic Committee the ISO certificates.
• Actively participated in the Qatar National Day Parade 18 Dec 2014.

Key Responsibilities:
• Presenting organization, coordination and direction to all functional needs for the Qatar Olympic Committee while ensuring strict compliance to all organizational policies and methodologies.
• Conceptualizing HR systems and recruitment policies as per changing market trends, current/ proposed business activities and local labor laws jointly with management to better connect employees with business goals.
• Systematizing critical HR elements such as staff turnover, succession and promotions including exceptional promotions of deserving employees while emphasizing implementation of best practices in sync with organization’s strategic objectives and HR vision.
• Conducting HR research and providing recommendation in accordance with the HR list and direction, regarding the adjustment of employees’ conditions, settlements, etc.
• Empowering and inspiring employees to achieve project success; solving problems, delivering strategic, analytical and conceptual thinking for successful completion through coordination of all efforts.
• Devising Title I Budget (payroll and wages) and Title II and III Budget for a variety of HR operations; presenting sterling business ideas to reduce cost and improve the performance of the organization with respect to HR management
• Managing and administering HR databases, developed and maintaining files/ folders, maintaining accurate statistics of Qatar Olympic Committee employees; numbers, positions, educational level, and other criteria in line with standard operating procedures with accuracy and extreme confidentiality.
• Key person for ensuring all requirements pertaining to documentation, people and processes prescribed by various authorities are in place and follow the standard codes prescribed by relevant laws.
• Prioritizing assigned tasks to meet multiple deadlines; addressing employee issues/ adjusting employee conditions, etc. in an expedited manner while updating seniors on various office issues along with recommendations on process enhancements.

Company industry:
Sports & Outdoor Activities
Job role:
Human Resources and Recruitment

Education

Leeds Metropolitan University

June 2014

June 2014

Bachelor's degree, Business and Human Resource Management

United Kingdom

Key Modules: • Data Analysis • Organizational Behaviour • Business Environment • Business Skills development • Introduction to Human Resource Development • Introduction to Marketing • Website Development • Accounting • Management of Change • Personal & Professional Skills • Human Resource Management • Information System Development • Business Innovation & Creativity • Business Enterprise • Business Enterprise Simulation • Organizational Dynamics

Skills

Workforce Planning
Expert
Workforce Planning
Expert
Administration
Expert
Administration
Expert
Management
Expert
Management
Expert
Human Resources
Expert
Human Resources
Expert
Recruitment and Manpower Planning
Expert
Recruitment and Manpower Planning
Expert
Synergy
Expert
Synergy
Expert
Group Dynamics
Expert
Group Dynamics
Expert
Standardizing Operations
Expert
Standardizing Operations
Expert
Organizational Discipline
Expert
Organizational Discipline
Expert
Human Resource Management
Expert
Human Resource Management
Expert
Process Improvement/ Optimization
Expert
Process Improvement/ Optimization
Expert
Policy Formulation
Expert
Policy Formulation
Expert
Communication & Interpersonal Networking
Expert
Communication & Interpersonal Networking
Expert
Conflict Resolution
Expert
Conflict Resolution
Expert
ICT/Computer Literate
Expert
ICT/Computer Literate
Expert
Key Administrative Management
Expert
Key Administrative Management
Expert
HR Operations
Expert
HR Operations
Expert
Time Management
Expert
Time Management
Expert
Leadership Resource Management
Expert
Leadership Resource Management
Expert
Analytical Thinking
Expert
Analytical Thinking
Expert
Motivation/Leadership
Expert
Motivation/Leadership
Expert
Workforce Planning
Expert
Workforce Planning
Expert
Administration
Expert
Administration
Expert
Management
Expert
Management
Expert
Human Resources
Expert
Human Resources
Expert
Recruitment and Manpower Planning
Expert
Recruitment and Manpower Planning
Expert

Languages

Arabic

Native Speaker

English

Expert

Sign

Expert

Training and Certifications

Training
New Leadership Skills course
.
Modern Leadership Skills
Global Innovation for Training & Consulting
Preparation of Organizational Structures and Job Descriptions Course
.
The Second National Service Course
.

Hobbies and interests

Travelling: Interested in Various Cultures & Traditions
Football
Handball