ibrahim alharthi, IT Technical Support & Network Supervisor

ibrahim alharthi

IT Technical Support & Network Supervisor

Cigalah Group

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Computer Science
Experience
12 years, 4 Months

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Work Experience

Total years of experience :12 years, 4 Months

IT Technical Support & Network Supervisor at Cigalah Group
  • Saudi Arabia - Jeddah
  • My current job since January 2012

+ Managing Support Team and forwarding user request and follow up the issues status.
+ Find new staff and conduct personal interviews and training new employee.
+ Monitor the Network and write the report and guiding the team to solve
Problems.
+ Follow-up request and make sure the quality of service provided.
+ Monitor and Control IP Camera system.
+ Prepare new servers and managing all services: Mail, Domain, Cisco
voice, etc.

Education

Bachelor's degree, Computer Science
  • at King Abdulaziz University
  • June 2011

Specialties & Skills

ISA Server
Active Directory
Team Leadership
Proxy Servers (ISA Server and FTMG)
Microsoft Exchange Server.
Active Directory.
IP Camera
Team Leader.
Project Management
Cisco Call Manager
Troubleshooting network and operation systems
Cisco Routing and Switching.
LAN, WAN, VLAN, VPN networks.

Languages

English
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