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ibrahim ashore, Customer Service Representative

ibrahim ashore

Customer Service Representative

Wasla OutSourcing

Location
Egypt - Cairo
Education
Bachelor's degree, Bachelor of Arts in History Department, Faculty of Arts
Experience
14 years, 7 Months

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Work Experience

Total years of experience :14 years, 7 Months

Customer Service Representative at Wasla OutSourcing
  • Egypt - Cairo
  • My current job since December 2009

Answer customers’ calls and improve customer satisfaction over the phone.

Education

Bachelor's degree, Bachelor of Arts in History Department, Faculty of Arts
  • at جامعة عين شمس
  • June 2008

Bachelor of Arts in History Department, Faculty of Arts Graduation Year: (2008) Major: Good

Specialties & Skills

Working under press
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Problem Solving
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Customer Service
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Leadership
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using computers to make work better
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using Internet
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Microsoft Office 2003- 2007
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Languages

Arabic
Expert
English
Intermediate

Training and Certifications

• Tale Sales and Customer Service Training for call center agents (Training)
Training Institute:
IMI Training Center
Date Attended:
September 2012
Problem Solving (Training)
Training Institute:
Wasla OutSourcing
Date Attended:
May 2010