Learning & Development Business Partner - Sherpa
HILTI Saudi Arabia
مجموع سنوات الخبرة :24 years, 11 أشهر
Enhance the current training programs that qualified and improved to the professionals to job standards.
Master trainer on the customer engagement through using CRM - SFDC platform with all related company functions.
Planned and implemented staff development and in service training programs to enhance knowledge, skills and Leadership.
Improved staff knowledge by reviewing and improving training material to support business and build the culture of caring and performing.
Develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
Brought differentiation into the market by launching different new products, solutions and new services.
Build and discuss the department annual sales target by addressing the market potential and increasing the share of wallet.
Taking care of the department P&L and analysis the activities and take measurable actions towards profitability, OPEX and sustainability.
Monitored and analyzed market trends and competitive offerings to identify opportunities for segment expansion.
Cultivated strong relationships with key organizations and professionals to support future business growth objectives.
Defined sales business strategies and roadmaps to drive performance in Energy, Power and Industrial departments.
Managed employee performance reviews to build communication and deliver sales insights.
Forecasted product sales and achieved quarterly and annual sales objectives.
Brought back the positive momentum in the E&I with a strong contribution to the segment growth and a promising picture for the coming years.
Managing and handling the Renewable Energy Business in KSA for the construction as Saving Energy and Safety with indirect business model through authorized trained applicators.
Managing and handling the Renewable Energy Business in KSA for the construction as Saving Energy and Safety with indirect business model through authorized trained applicators.
Built a strong business for the Fire Barrier Systems and registered 3M name in different specs of major players in KSA and brought innovative solutions to the clients.
I handled part of the Commercial Solution Division targeting a healthy and hygiene places to participate in creating a good impact in our society and environment.
As part of my journey I have been worked during the past years in different divisions to enrich my knowledge and to get the full exposure to 3M technologies and to participate to bring a healthy growth to those divisions through:
- Strategy Development and Business Planning
- Sales Process Management
- Coaching and Leadership for our authorized
applicators.
- Training and Coaching
- Achieving the sales target and build a strong potential pipeline.
Develop the capability of KPMs to cover the technical and sales aspects by giving them the right coaching approach.
Specifying our products from early stage of the projects.
Create the strong and unbreakable relation with the projects contractors by presenting our added values.
Coordination between sales team and KPM's in securing the orders with the main offices.
Secure the specifications and converted to sales. Maximize our share of wallets by targeting the full projects potential.
Assigned to build the engineering team in KSA and set the strategy for the division.
Supported business objectives by seeking out new customers and networking at key events.
Gathered requirements for ongoing projects and organized details for management use.
Trained and supervised all around the kingdom employees to maintain high-quality workmanship.
Provide periodic seminars for our clients to assist them in maintaining up-to-date knowledge in our fields of expertise.
Solving and finding the economical solutions and extended to the clients.
Coordination and supporting Hilti sales team by
specifying the engineered products and converted to sales.
Work on customer engagement of consultants and designers as everyday business by update and support them with every technical information.
Introducing Hilti solutions for Oil & Gas projects such as specified materials for corrosion resistance, fast and reliable solutions instead of traditional methods.
Project management and targeting the main related applications to Hilti.
My role was to cover the western area of Saudi Arabia in visiting and specifying our engineering products with the consultants and designers by showing them the real added value of using HILTI products.
The focused area was: anchoring system, Installation system, Direct Fastening and Firestop. Covering KSA in Firestop specifications and supporting the sales team in the know-how of this product.
Completed project mechanical design while providing technical solutions feedback to client and design teams.
Performed on-site field surveys and wrote technical narratives to document processes, design changes and as-built documentation.
Discussed zoning laws, fire regulations and building codes with city and county government agencies.
Ensured design compliance with product specifications and standards requirements.
Used strategic tactics in lead and sales generation processes, assisting department success against established targets.
Utilized comprehensive systems knowledge to provide expert advice to clients, aiding further sales opportunities.
Gained customer trust through simple product demonstrations and explanations of cost-saving potentials.
Extensive involvement in other agents for the same owner like Saudi Chem-Crete, Prismo, Crafco, PPW and FIP agencies at all levels and their responsibility were selling the Building Construction Materials (Concrete Repair materials, Epoxy coating materials, water proof materials, Bridge Joints materials…etc)
Worked in Al Rashed Building Materials Division as sales representative and offers quality service from sales to delivery and experience in material of any size and knowledge for a complete line of quality products which are:
- Commercial steel: Plain bars, Pipes, Steel Sheets (Cooled rolled and Hot rolled), Hot-dip
- Galvanized, Elect. Galvanized, Stainless Steel, Aluminium, Checker's…etc.
- Wood: Plywood, Shuttering, MDF, Block Board, Oak, Teak, Mahogany...etc.
- Insulation fibber glass and Commercial Fences.
Worked in Nasser Group in the beginning as production engineer then transferred to design department and last as quality control Manager. My work was to check and modify the AutoCAD drawings as the client needs, modify and manufacture the molds and the punching machineries, and quality control for the inner process and the final product. Al-Nasser Group is the first Jordanian Company specialized in metallic industries, where the first car for handicaps was designed and produced. I start with this company from the zero and afterward this industry was developed to design and produce garbage metal containers, compactors and different sizes of garbage collection vehicle in addition to various metal products in accordance with client's demands, I worked with the top management to obtain ISO (9001) Quality Assurance System for Design and Development from the famous certification body "LLOYD'S REGISTER".