Ibrahim Battat, customer care REP.

Ibrahim Battat

customer care REP.

Sahara Net

Lieu
Arabie Saoudite - Dammam
Éducation
Diplôme, Computer Programming
Expérience
53 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :53 years, 1 Mois

customer care REP. à Sahara Net
  • Arabie Saoudite - Dammam
  • Je travaille ici depuis décembre 2011

After diploma I get an offer from sahara net in dammam to work as customer care REP(agent 2) in customer care dept. Currently, I am working in the customer care dept., as technical support, transactions, tickets administrator, reporting, acting leader, The computer is fundamental in this job.Currently, I am still occupying this job.

Accountant Assistance à Alkhodary And Sons Company
  • Arabie Saoudite - Province de l'Est
  • décembre 2003 à août 2007

In December 2003, I get an offer from Al-Khodari & Sons Company in Al Khobar to work as Accountant assistance. Currently, I am working in the project salary management, material purchasing and vendor agreement processing. The computer is fundamental in this job.

Admin Employee à Saudireadymix concrete Co Ltd
  • Arabie Saoudite - Province de l'Est
  • mars 2000 à juillet 2001

I started my new job with Saudireadymix concrete Co Ltd in Al Khobar. I worked for Saudireadymix for two periods from March 6, 2000 to July 7, 2001 and April 28, 2002 to August 24, 2002. My job title was Admin Employee in Personnel Department. I worked in registration, time sheet data entry and personnel financial. I, also, worked in employment in application review and processing. I prepared a market feasibility study by evaluate the competitors production in the market and the market demand and the prices. I gained new skills in these new working areas. It taught me the personnel department functionalities and employee matters. The computer is fundamental in this job.

Labrary Assisment à Arap Petrolume investments corpration
  • Arabie Saoudite - Province de l'Est
  • février 1966 à août 1999

As I was looking forward for better job to improve my skills, I joined Arab Petroleum Investments Corporation (APICORP) in Al Khobar from October 19, 1996 to June 30, 1999. My job title was Library Assistant. In this job, I handled most of the Liberian tasks from Borrowing, invoices, classification to purchasing. I was using the library computer system to handle most of my tasks. I enrolled by the company in two courses “General English Language Course” for 2 months and “Windows Microsoft” course. These two courses helped to handle my tasks better. The computer is fundamental in this job.

Admin Employee à General Directorate of Health Affairs
  • Arabie Saoudite - Province de l'Est
  • février 1955 à novembre 1956

I graduated from high school in 1995. After few months later, I joined Ministry of Health. I worked in General Directorate of Health Affairs Al Ahssa in the financial manager office from 23/9/1415 to 5/7/1417. During my stay, I worked in secretarial tasks such as appointment arrangement, documentations, filing, and time keeping. I gain a lot of the clerical skills during this job and It was enjoyable to me.

Éducation

Diplôme, Computer Programming
  • à New Horizon Computer Learning Center
  • mars 2009

Percentage: 70% Computer Programming Diploma from New Horizon Part of my efforts to improve my knowledge and skills, I enrolled in New Horizon Computer Learning Center in Al Khobar. I graduate with Computer Programming Diploma in 2009 with grade C. the diploma was mainly in computer programming languages such Visual Studio .Net and databases such as Microsoft SQL server. In addition, I gained verity of skills in the computer field such configure Computers, download and setup programs, troubleshooting, and help desk agent. Courses 1. Introduction to programming with Microsoft Visual Basic .Net course 2. Programming with Microsoft ADO.Net Course 3. Querying Microsoft SQL Server Course 4. Administering a Microsoft SQL Server Course 5. Programming a Microsoft SQL Server Course 6. International Computer Driving License (ICDL) 7. Internet and Computing Core Certificate (IC3) 8. English Courses Book 1 And 2

Etudes secondaires ou équivalent,
  • à High School
  • mai 1995

Specialties & Skills

Computer Setup
Library 2.0
Microsoft Office
Customer Service
Computer Programming
Technical Support
documentations, filing
The functions library
secretarial tasks
Troubleshooting
Help disk
Computer Skills
Download and install software
customer care

Langues

Anglais
Expert
Arabe
Expert

Formation et Diplômes

Microsoft Certifications (Certificat)
Date de la formation:
February 2007
Valide jusqu'à:
September 2009