Ibrahim Dawood

Achievements:
 Responsible for developing the relationship and landing multiple net-new logos for Dimension Data within Dubai & Northern Emirates Public Sector
 Managing the relationship with existing clients insuring renewals for existing contracts as well as developing upsell and cross-sell opportunities in multiple areas of the business (e.g. Roads & Transport Authority)
 Developed partnership level with du Telecom to position Dimension Data as a strategic technology partner for smart city applications with the NTT Smart World Platform
 Managing the market acceleration of NTT’s Smart World Platform within multiple industries including Oil & Gas, Public Safety, Healthcare, Retail and Telecom through building strong cooperation with major infrastructure and technology partners, namely DELL/EMC, Microsoft Azure and NTT CIS

Key Responsibilities:
 Working jointly with different Dimension Data and NTT’s global teams to define a go-to-market strategy towards penetrating the government, aviation and telecom sectors in the UAE.
 Building and maintaining an active relationship between Dimension Data and du (2nd Telco in the UAE) in the areas of Cloud, ICT and Smart City solutions.
 Championing the positioning of NTT’s Smart World Platform with partners and clients across different industries, primarily Public Sector, Aviation, Retail, Healthcare and Manufacturing.
 Applying consultative selling approach in helping Dimension Data’s client define their digital transformation strategies and build a roadmap towards digitizing large organizations in harmony with business objectives with security by design thinking.
 Expanding the cooperation and joint Go-to-Market with Global partners such as Cisco Systems, Palo Alto, Fortinet, SAP, Microsoft and DELL/EMC
 Special areas of focus include cloud and hybrid cloud adoption with intelligent business applications (managed and unmanaged), smart city solutions, business process automation, AI and ML, intelligent infrastructure, Cyber-security, Cloud/Multi-Cloud Security
 Working side-by-side with solutions architects, subject matter experts and Dimension Data’s executive management to define market strategy and strategic targets to achieve on weekly, monthly, quarterly and yearly basis.
Leading the sales team in different industries focus to penetrate with Dimension Data’s value proposition focused on building data-driven organizations with the application of cutting edge technologies.

Achievements:
 Developed a regional Telco strategy for IBM Infrastructure Services to penetrate the Telco engineering business and branch out of dependency on IT business only
 Engaged with regional Telcos such as Etisalat, du, Zain Group, Ooredoo to define a collaboration strategy towards building their Cloud journey including hybrid and multi-cloud targets with security by design approach and a focus on application modernization and migration to cloud.
 Manage existing Telco accounts such as Etisalat and Zain Group (primarily Iraq, Jordan, Kuwait & Bahrain) to improve customer experience, resolve any outstanding issues and create upsell and cross-sell opportunities for different IBM business units.


Key Responsibilities:
 Working jointly with different IBM business units, primarily the services, security and cloud organizations to define a go-to-market strategy towards growth, with focus on pre-defined target delivery on a quarterly / annual basis.
 Deep understanding of customer requirements on an individual and organizational level
 Working closely with clients across the MENA region through a consultative approach to unpack requirements, understand business challenges and propose solutions that are fit for the client needs at the short, mid and long term
 Focus on cloud design, implementation and operations, Multicloud Management & Orchestration, AI, IOT, Big Data and Cyber Security

Achievements:
 Achieving sales volume exceeding $26M over 3 years in position with multi-million dollars of opportunities pipeline
 Managed the company’s extensive partner network in the GCC region, with focus on the UAE, Qatar and KSA as high revenue sub-regions.
 Managed the company’s high profile Middle East clients including Etisalat, du, STC, Mobily, Zain KSA, Zain Bahrain, Zain Iraq, Zain Group, Ooredoo and Vodafone.
 Successful in strategically handling the Zain KSA, Bahrain and Iraq accounts, developing business from scratch, recruited the suitable strategic partner and continuously leading the sales team of both Sandvine and Partner to manage operations across various locations for this particular account.

Key Responsibilities:
 Working jointly with partner on planning, managing, and executing business strategies aimed at exponential growth, with focus on pre-defined target delivery on a quarterly / annual basis.
 Deep understanding of customer requirements on an individual and organizational level
 Leading a team of cross-functional engineers & sales support, and guiding them to achieve sales growth, improve customer service and achieve all set KPIs.
 Developing and growing relations with senior management executives at partners end.
 Constantly engaging partners and clients with innovative solutions tailor-made for their organization.
 Collaborating with the engineering teams to understand client requisites, address concerns, and provide solutions to business challenges.
 Seizing opportunities to up-sell and cross-sell products / services to existing and newly developed accounts.
 Cross organizational collaboration within the company and clients.

Achievements:
 Penetrating ICT market in the MENA region.
 Developing a network of value-added partners to manage the distribution and sales of products and services.
 Achieved business worth $6 million annually in the first year, through the acquisition of new accounts including Etisalat, du, Mobily, STC and Zain.

Key Responsibilities:
 Planned and developed iTechnologies as a brand in MENA, directed end-to-end business development efforts and defined targets with the team.
 Developed a consistent, user-friendly and popular ecosystem of products, solutions and services, to meet the dynamic requirements of customers. This included products and services that include network testing services, policy control and enforcement, network/user security & optimization, application management and reporting.
 Negotiated contract terms for iTechnologies, both, with vendors as well as partners/clients.
 Developed a robust channel partner network to deliver services to clients, and new business development.
 Conducted recruitment drives including interviews, selection, on-boarding and training to develop a pool of talent bearers within the high performing team.
 Defined sales framework for the company, based on business, financial, and market analysis, accordingly mobilizing sales and marketing plans to carry the company’s growth forward.

Achievements:
 $8 million annual revenues realized. Through new business development and repeat business with STC, Mobily and Zain.
 Managed the company’s business through Network Support Systems (NSS) and Enterprise Business Unit (EBU) of STC as well as Core Network Business Units at Mobily and Zain KSA.
 Instrumental in the development of a solid technical and commercial proposal towards STC's NGOSS (Next Generation OSS) strategy and led the bidding process until being short-listed against IBM with a value of approximately $30 million annually for 3 years.

Key Responsibilities:
 Account Management, with major focus on handling existing accounts and developing new accounts for the company.
 Developing accounts for the company in the areas of Operations Support Systems, wherein Saudi Telecom Company was the single largest account for Baud Telecom Company.
 Collaborated with the business development unit, with a view to expand the company’s product and solutions offerings, and develop new markets.
 Modernized the existing portfolio of products and services based on business strategies of clients.
 Pre-sales consultancy based on clients’ pain areas, providing best in class solutions.