Sales Supervisor
FDC (Food and Drug Corporation)
Total years of experience :11 years, 2 Months
My daily duties, as sales Supervisor, included:
• Lead a team of 9 persons (8 sales representatives and 1 merchandiser).
• Oversee and implement the Company’s sales operations in the assigned area (Beirut, South, Bekaa, Jabal and Dahyeh) in order to achieve the target of each brand.
• Coordinate and oversee the work of Sales Representatives and Merchandiser.
• Explain items specifications and reinforce products knowledge to sales team.
• Supervise the Hand-over between sales team, and train new staff.
• Oversee collection of sales and control levels of credit in the market.
• Control the daily work of sales team to ensure a full coverage of our clients, according to the “daily call cycle”.
• Implement Distribution plan of new items, and improve the distribution of existing products.
• Oversee the visibility of our products in the assigned points of sales in comparison with competitors, and keep our stands and shelves in excellent shape (Eye level, near the counter, POS material, price tags, …)
• Make regular market visits, in order to maintain good relationships with clients and to solve any problem with the sales or delivery team.
• Coordinate with other departments; credit, billing and warehouses.
• Report on a weekly or daily basis to the Sales Manager, about our sales team’ activities and about competitor’s activities (Launching of a new product, new prices, new stands, …)
My role was to sale Pharmaceutical products to pharmacies in Southern Lebanon and Dahyeh. My Duties included Collection of delinquent accounts, distribution of new items and improve distribution of existing products. I have shown during this job, outstanding performance (achievement of the sales target and collection target for 18 consecutive months) which conduce me to be promoted into sales supervisor in FMCG Channel.
MAPICO (Medical and Pharmaceutical International Company) is a pharmaceutical company dealing mainly in generic products. My job was to sale and promotes these products to pharmacies and to collect delinquent accounts, and also to distribute new products.
I have acquired from this position a wide knowledge concerning:
Antibiotics (classification, modes of action, ranges, …)
Over the counter OTC products (Cough syrups, antacids, ...)
Competitor Products and Companies
Ipsos-Stat is a statistical company located in Sin-el-fil, Lebanon. I have worked there in a study, about mental health survey, organized by the World health Organization (WHO) and Harvard University.
From 03/2002 to 09/2002 I was Interviewer. My job was to conduct an interview (about 2 hours) with assigned people and to fill a questionnaire for each one.
From 10/2002 to 08/2003 I was Team Supervisor in the same study. My job was to supervise and coordinate the work of interviewers
Interlab is a medical company, located in Beirut, dealing in laboratories equipments and medical supplies. My job was to Sale and deliver medical equipments to Laboratories and Hospitals, and to collect invoices.
