Credit Control Department Manager
AMANA Cooperative Insurance Co
Total years of experience :41 years, 6 Months
Manage the receivable functions, collection process and control the granting credit to the clients by applying a new policy and procedures along with set of new reports and the regulators instructions.
As an independent business, provide customers proper financial services solution through Primerica products; life insurance, investments, debt management and retirement plans.
Managed and coordinated all revenue related financial operations of the company including maintenance of receivable accounts, controlling the grants of credit facilities to the clients and follow up for timely collection of any due amounts.
Key Accountabilities
•Ensure all AR processes are operating efficiently and effectively.
•Provide support/direction for process or problem resolution.” 5 regional offices, 25 employees”
•Identify and implement process improvements where required.
•Form collective strategies to mitigate customer objections to making timely A/R payments.
•Investigate and resolve billing discrepancies or misapplied cash transactions.
•Ensure appropriate financial policies, procedures, and internal controls are in place, documented, and operating as intended.
•Investigate collection issues and coach team on how to advise customers on corporate A/R policies and procedures, through the regional offices, 120 franchisee and tech. departments.
•Ensure the strict confidentiality and privacy of financial transactions as they relate to the organization and its customers.
•Timely periodical closing “Monthly, Quarterly & annually” with all external & internal audit requirements.
•Actively participate in strategic initiatives and special projects when assigned or required.
Leadership and Management
•Grow, develop, and mentor team members.
Managed the collection team to focus on the receivable accounts, to collect all past due balances, and follow-up for the deferred amounts for timely collection. Facilitated the follow up work for sales channels by timely reporting and effective coordination with the receivable department and bank reconciliation team to ensure efficient cash registered.
Audited processing of all bank (120 bank accounts) reconciliation operations and managed the team to solve all pending items with the concerned persons, matching the premium with the collected in the bank. Enhanced the system and the process, as well, in order to better and faster results.
Prior to 1994, I have worked as a banker in Egypt for 12 years, and the latest position was Assistant Chief Internal Audit Department.
As an independent business, provide customers proper financial services solution through Primerica products; life insurance, investments, debt management and retirement plans.
Set of Oracle courses (10 Courses) in ORACLE financial Hub in different area such as: Accounts receivable, Cash flow, General ledger, Budgeting and creating report.
