إبراهيم خرما, Restaurant Manager

إبراهيم خرما

Restaurant Manager

Madam lounge

البلد
الأردن - عمان
التعليم
الثانوية العامة أو ما يعادلها, hospitality
الخبرات
26 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :26 years, 10 أشهر

Restaurant Manager في Madam lounge
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ يناير 2020

Increasing sales, Reducing costs, Creating a new menu, (Food, Beverages, Service, Cleanliness) Quality checkup, (Maintenance, Suppliers) Follow up, Reporting to the management, Some of facial matters, Paperwork, Staff training, Tasks distribution, Attending the guests, Handling guests complains and requests.

Supervisor في Ahwanji restaurant
  • الأردن - عمان
  • مارس 2019 إلى ديسمبر 2019

Attending the guests, Guests satisfaction checkup, Handing guests complaints, Staff training, Handling guests complaints, F & B service quality checkup, Staff tasks planning, Staff training, Manage the service operation with other departments, Restaurant financial issues, Paperwork, Opening, and closing checkup, (Manager Duties)

Head waiter في Centro restaurant
  • الأردن - عمان
  • مارس 2012 إلى ديسمبر 2017

Handling guests complains, Staff training, Ensure guests satisfaction, Paper works.

supervisor في ward restaurant
  • الأردن - عمان
  • يونيو 2011 إلى أغسطس 2011

Staff service and beverage training, Check up staff appearance and hygiene, Check up restaurant cleanliness, Making sure staff serving with high quality of standards, Handling staff requirements during operation, Check up guests satisfaction, Solving guests complains, Report to in charge, Some of paper work.

waiter في grand hyatt amman
  • الأردن - عمان
  • أغسطس 2008 إلى مارس 2011

preparing the restaurant, taking orders and serving guests.

supervisor في tigris restaurant
  • الأردن - عمان
  • مارس 2008 إلى أغسطس 2008

Service quality insurance, staff training, outlet cash closing and paper work.

supervisor في vy restaurant
  • الأردن - عمان
  • أغسطس 2007 إلى فبراير 2008

Staff service and beverage training, Check up staff appearance and hygiene, Check up restaurant cleanliness, Making sure staff serving with high quality of standards, Handling staff requirements during operation, Check up guests satisfaction, Solving guests complains, Cash closing, Report to in charge, Some of paper work.

supervisor في canvas restaurant
  • الأردن - عمان
  • يونيو 2005 إلى يناير 2007

Staff service and beverage training, Check up staff appearance and hygiene, Check up restaurant cleanliness, Making sure staff serving with high quality of standards, Handling staff requirements during operation, Check up guests satisfaction, Solving guests complains, Ootlet cash closing, Report to in charge, Some of paper work.

waiter في movenpick hotel
  • الأردن - العقبة
  • سبتمبر 2004 إلى مايو 2005

preparing the restaurant, taking order and guests service.

captain في al zawaq restaurant
  • المملكة العربية السعودية - المدينه المنوره
  • نوفمبر 1999 إلى فبراير 2004

preparing the restaurant, taking order and guests service.

waiter (casual) في amman hotels
  • الأردن - عمان
  • أبريل 1996 إلى أكتوبر 1999

outlet preparing, taking order and guests service.

trainee في landmark hotel
  • الأردن - عمان
  • سبتمبر 1994 إلى مارس 1996

practical f&b service training includes banqueting oporations.

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, hospitality
  • في vocational training corporation
  • سبتمبر 1994

Specialties & Skills

Insurance
Hygiene
Hospitality
Operation
Staff leading through training, daily work plan and performance development .
Windows office tools
Training, leading
restaurant marketing
operation
people management
planning
restaurants management
restaurants
accounting
staff training
problem solving
marketing
tourism
menu development
operations management
team leadership

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

I.C.D.L (تدريب)
معهد التدريب:
Modern lnguages center
تاريخ الدورة:
June 2007
المدة:
24 ساعة
English language (تدريب)
معهد التدريب:
Modern languages center
تاريخ الدورة:
March 2006
المدة:
72 ساعة