ibrahim malando

Lead commercial strategy and project execution for AzamPay Tanzania.
Drive company profitability and revenue growth across multiple business
segments.
Develop and execute marketing and sales strategies aligned with
organizational goals.
Manage and mentor commercial and sales teams while developing new
talent.
Implement sales processes and performance management systems to
achieve business targets.
Conduct market and industry analysis to establish effective business plans
and KPIs.
Oversee customer lifecycle management across AzamPay products
including:
Gateway Collections
SARAFU
Lead strategic partnerships and regional business expansion initiatives.

Led consumer product strategy and product development initiatives.
Drove commercial growth and financial performance for Airtel Money
services.
Managed end-to-end product lifecycle including:
Integrations
Testing
Deployment
Pilot programs
Product launches
Coordinated operational support across cross-functional business units.
Led stakeholder management and team engagement initiatives.

Managed mobile commerce integrations and partner onboarding
processes.
Ensured compliance with regulatory and telecommunications
requirements.
Led product launch processes for mobile money products and services.
Managed bank integrations including:
Bank-to-Wallet
Wallet-to-Bank
Agency Banking Services
Developed technical integration procedures for business partners.
Produced business development reports and strategic performance
analysis.
Ensured operational security and confidentiality standards were
maintained.

Led governance, risk management, and sourcing compliance activities.
Coordinated stakeholder engagement on risk and operational governance.
Managed audit closure processes and risk remediation initiatives.
Ensured compliance with governance and control frameworks.
Oversaw Risk & Control Assessments (RCA) within payments operations.

Supported IT budgeting, infrastructure planning, and systems
performance analysis.
Assessed new technologies and recommended system improvements.
Maintained service level agreements (SLAs) and performance reporting.
Developed system administration and configuration procedures.
Recommended system optimization and resource utilization
improvements.

Managed Blackberry Enterprise Server infrastructure.
Installed and upgraded data center servers and applications.
Conducted system monitoring, tuning, and capacity planning.
Managed backup and disaster recovery procedures.
Coordinated backup restoration testing and documentation.
Ensured compliance with Barclays IT security and backup policies.