Senior Software Engineering Manager
Microsoft
مجموع سنوات الخبرة :15 years, 0 أشهر
- built a new local team in Dublin from the ground up as part of a re-org hiring engineers at various levels in the process (from university recruits to senior engineers/tech leads)
- established strategic partnerships with key business stakeholders who previously used adhoc channels which led to bigger initiatives being delivered (e.g. a Vendor Support Platform, World Events Calendar that helps our integrity and operations teams)
- optimized our engineering practices, particularly the oncall and bug management processes to leverage the team's global presence
- managed a small team of engineers
- led the taskforce responsible for building the first iteration of Workplace Enterprise support, responsibilities ranged from technical, like building the support infra to business like negotiating 3rd party vendor contracts, hiring and training contractors and establishing white glove support protocols and playbooks, the support org has scaled to 100s of FTEs & Contractors
- had an employee satisfaction score of 100% under the Manager dimension in the internal Facebook employee poll and one the highest overall scores across the entire company
- providing support to some of FB's biggest developers, Wish, Strava, Spotify, King. Built scaled tools to support the millions of developers using the family of APIs.
(3 years 1 month)
- Triage, debug and resolve Facebook Platform bugs
- Interact with and support Facebook Developers through the external facing bug tool
- Build internal tools to speed bug discovery and resolution
- Represent Facebook in Developer events (e.g. F8) both as supporting staff as well as session
presenter
Validate creative ideas, specify ideas for technical brief to supplier or in-house, acting as a technical
consultant for clients, drive understanding of emerging (or evolving platforms, ie Facebook / twitter /
pinterest) with a view to be able to activate for clients campaigns.
(2 years 1 month)
- Leading and developing all kinds of web products from micro-sites to web portals and CMSs.
- I am the technical lead for all social media applications built by the agency like Facebook applications,
Facebook connect integration, custom tabs and landing pages.
Writing tutorials and code samples about the latest Web APIs like Facebook Graph API.
A Java Web Developer in the E-Banking Department.
- Technical Administrator on the Bug Tracking System of the Company.
- Developing and maintaining all internal PHP applications and reports used by the company.