RECEPTIONIST
Hy
Total years of experience :9 years, 5 Months
* Checking guests in and out, processing registrations and guest accounts.
* Dealing with telephone enquiries and forwarding messages as required.
* Organizing and booking meetings for businesses, guests and representatives.
* Processing guest requests, complaints and incidents.
* Booking and up selling hotel accommodation.
* Fully integrating
hotels management department, Faculty of Tourism & Hotels, el_minia University, Good degree. Grade : Good degree University : Minia University. Faculty : Tourism And Hotels. Major : Hotels managment GraduationYear : May 2015. TRAININGCOURSES *German Language Courses. * Telephone operator (Stella Makadi, Flash international).