Ibram Zoghib

Achieved and exceeded daily and monthly sales targets through consultative luxury
selling and personalized client engagement.
• Improved conversion rate from 57% to 62% through coaching and premium
selling behaviors.
• Achieved ATV of 13.3 vs LY 13.2 through upselling and cross-selling techniques.
• Led team to exceed sales target by +7.5% vs Business Plan.
• Managed client relationships using CRM tools to build repeat business and loyalty.
• Ensured strict compliance with brand VM guidelines, floorsets, and window
standards.
• Supported inventory replenishment and stock accuracy to maximize sell through.
• Acted as Manager on Duty, handling opening/closing, cash controls, and
operational issues. Led
daily store operations and coached teams to achieve sales and service KPIs.

• Supported recruitment, onboarding, and training programs for store staff.

• Led branch sales team to drive revenue from SIM cards, devices, and accessories.