إدريس بورقيبة

• Spearheaded FTTH/FTTx deployments for residential and commercial projects, significantly improving connectivity solutions.
• Executed underground fiber installations, including ducts, chambers, and manholes, to establish a resilient infrastructure.
• Installed aerial fiber optic cables on telecom poles, enhancing outdoor network performance and reliability.
• Strictly adhered to safety protocols while working at heights, ensuring compliance with PPE standards and minimizing risks.
• Efficiently conducted fiber pulling and blowing operations, contributing to timely project completions and improved service delivery.
• Leveraged technical expertise to troubleshoot and maintain fiber optic systems, ensuring optimal performance and customer satisfaction.

• Provided exceptional on-site and remote IT support, significantly improving system reliability and user satisfaction.
• Installed and troubleshot network cabling, ensuring optimal connectivity and performance for telecommunications systems.
• Fostered strong customer relationships, resulting in enhanced service delivery and increased client retention.
• Streamlined operations through effective scheduling and technical reporting, boosting efficiency in project management.
• Gained in-depth knowledge of telecommunications technologies, positioning myself for roles in maintenance and fiber optics.
• Demonstrated a commitment to continuous learning and skill development in fiber optics and maintenance technologies.

• Maintained and repaired cutting-edge printing and office systems, ensuring peak performance and reliability.
• Implemented proactive maintenance strategies, leading to a notable reduction in downtime and improved operational efficiency.
• Delivered on-site technical support to enterprise clients, swiftly resolving issues and enhancing customer satisfaction ratings.
• Cultivated robust troubleshooting skills for the maintenance and repair of a variety of telecommunications equipment.
• Transitioned from a Printer & Copier Technician role to pursue opportunities as a Maintenance Technician, Fiber Optics Technician, and Telecommunications Technologist, showcasing adaptability and commitment to professional growth.

• Conducted maintenance and repairs on telecommunications equipment, ensuring optimal performance and reliability.
• Installed and configured fiber optic systems, contributing to enhanced connectivity and communication efficiency.
• Implemented proactive inventory management strategies, maintaining essential components for uninterrupted service delivery.
• Created detailed documentation of maintenance procedures and technical issues, facilitating knowledge transfer and team collaboration.
• Enhanced troubleshooting capabilities, resulting in swift resolution of complex technical challenges in telecommunications environments.