Assistant Camp Boss
LIGABUE CATERING/site BP (British Petrolium)
Total years of experience :18 years, 2 Months
Supervision of personnel and services provided to employees, including coordination of catering, accommodation, and leisure activities while ensuring compliance with safety and hygiene standards. Organization of food, equipment, and supplies deliveries, stock management, and procurement according to needs, as well as coordination of personnel transportation and movements. Recruitment, training, and evaluation of staff, scheduling, timekeeping, conflict resolution, and employee support. Primary interaction with clients to address their needs, handling complaints, tracking improvement suggestions, and maintaining good relationships with internal and external stakeholders. Supervision of cleaning and maintenance operations, organizing repairs and equipment upkeep, and ensuring facilities meet quality and safety standards. Record-keeping and documentation of activities, preparation of periodic performance reports and key indicators, and management of budgets allocated to base-life operations.
Welcome and assist clients, visitors, and employees professionally and warmly. Manage reception tasks, such as answering phone calls, scheduling appointments, and addressing inquiries. Coordinate catering services for living bases, including meal planning, supply ordering, and timely delivery. Maintain precise records of client preferences, dietary restrictions, and special requests. Liaise with kitchen staff, suppliers, and service providers to ensure smooth catering operations.
Welcoming and registering guests courteously and professionally. Managing reservations made online, over the phone, and in person. Providing information about hotel services, local attractions, and nearby amenities. Processing payments, including verifying credit cards and issuing receipts. Utilizing hotel management software to update reservation information and availability.
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