Sales Executive
Chalhoub Group LLC, Dolce & Gabbana boutique
Total years of experience :9 years, 8 Months
Reaching or exceeding sales target and financial objectives on a regular basis.
•Maintaining sales pipeline records and updated as required.
•Performing troubleshooting to anticipate account complications and client queries.
•Maintaining and updating relationship customer’s data base for current and prospective clients.
•Conducting research on current retail industry services trends and news.
•Assisting with training staff in integrated marketing solutions, product knowledge and mix and match trainings.
•Following up with the clients and making sure in the customer’s satisfaction by the product and the service.
Greeted customers as they arrived at the store and assisted them by locating their choice of aisle or product.
•Provided customers with information on products and their features.
•Assisted customers in making purchasing decisions.
•Took customers through the payment procedures and packed items,
•Explained after sales service to customers and provided them with information on how to claim them.
•Made follow up calls to customers to determine purchase satisfaction and resolve any problems.
•Reached or exceeded sales target and financial objectives on a regular basis.
Meeting and exceeding targets: Act smartly to convert walk-in window shoppers into buyers.
Display management: to ensure attractiveness in a way that balance look &fell with profitability
Customer facing skills: including greeting, addressing the client's needs. Demonstrating of the best available items varieties, suggesting other fitting items, customer relations and satisfaction assurance.
Supervising: Providing sales and admin support for my team to achieve targets and products results.
Marketing :Participating in marketing ideas and efforts to promote our collections
courses: after
courses: after