Sales Support Intern
Xerox Emirates
Total des années d'expérience :2 years, 10 Mois
Responsibilities
• Work closely with the Enterprise Sales team to collect and interpret data from customer sites regarding Document Management Solutions
• Interfacing with Clients to understand how best to meet their document processing needs
• Work with Asset DB software to proffer cost saving solutions to clients as regards Document Management Service
Achievement(s)
Successful completion GEMS Schools Printing Audit Project; I was part of a team of 3 people responsible for auditing the Document printing status of the GEMS schools in the U.A.E with a view of minimizing cost and optimizing performance
Application support (Transaction switching software) for the 24 banks in Nigeria
Application installation and Support
Issue Resolution
Troubleshooting (1st and 2nd Level Support)
SQL server upgrade/ Installation
FEP maintenance and support
HSM (host security Module) or electronic funds Transfar, maintenance, installation and support
End point security compliance:
Performing administrative tasks on the Epolicy Ochestrator(A web based application used to manage the Antivirus software installed across the entire bank)
Performing administrative tasks on the Disaster Recovery EPolicy Ochestrator
DHCP Server (Dynamic Host Configuration Protocol) management:
Creation of network scopes on the dhcp for new branches,
Enabling various options as the case applies (e.g. option 150 for TFTP server for CISCO IP phones and option 242 for Avaya phones),
Resolving IP address conflict, reservation of IP addresses on the dhcp
Active directory Management
Bank wide User creation and profile management
Bank wide Computer management
Security Administration on Core Banking Applications (Finnacle and Equinox).
User creation and Profile management, (Password Resets, User account Activation and Transaction Limits Upgrades )
Achievement(s):
I attained and sustained an average Antivirus compliance level of 95 percent (Bank Wide).
Responsibilities:
Configuration of modems(Indoor units)
LAN testing (End to End testing using FLUKE testers)
Supply of VSAT equipment to customers
Fiber optic testing
Rendering assistance during optic fiber splicing
Supervision of contractors on Site
Completed Projects:
Fiber Optic cabling at Zain house (Onyin Jaloyemi, Victoria Island Lagos)
LAN cabling at Glo office (Saka Tinubu, Victoria Island Lagos)
LAN cabling at Diamond Bank office (Lekki Phase 1 Lagos)
Second class Upper Division