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ifelunwa okolocha

Funds Transfer/Customer Service Officer

Location:
United Arab Emirates - Sharjah
Education:
Master's degree, MBA in Finance
Experience:
5 years, 5 months

Work Experience

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List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
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Total Years of Experience:  5 Years, 5 Months   

March 2008 To February 2009

Funds Transfer/Customer Service Officer

at Unity Bank PLC
Location : Nigeria
>Opening savings, current and corporate accounts for the bank.
>Profiling of current and potential customers, meeting customers’ needs through friendly face-to-face interpersonal communication, daily phone calls and offering solutions to customers’ challenges and enquiries, updating passbooks and checking account balances.
>Actively promoted and sold the Bank products while focusing on maintaining new customers.
>provided assistance in delivering operational excellence to our customers and creating value across our customer’s portfolio
>Worked with Finance Department to understand all aspects of customer contract, including any special requirements
>Assisted in developing relationships with key Operations personnel and Corporate support team members
October 2005 To March 2008

Sales Repreaentative & Marketing/Computer Admin

at Zain Communications
Location : Nigeria
>Worked on achieving targets and surpassing performance parameters through identifying sales leads and potential customers to generate inquiries.
>Developed business start-up and business development strategies in collaboration with the team
>Introduced the company’s products and services through presentations, provided quotations based on inquiries generated, made follow ups and carried out negotiations.
>Submitted various reports to the Sales Manager related to the department performance, key assigned territories, and new customers for proper certification of business.
>Performed merchandising activities and worked on developing new and maintain existing markets.
>Continuously searched for new clients through effective networking and business development.
>Conducted surveys and data analysis on competitors market.
>Developed and maintained key distributors accounts to ensure continued business growth.
>Explored new potential markets and opportunities conducting in-depth market research.
>Implemented all marketing, meetings and events; managed and communicated public relations.
>Participated in strategic planning and execution of all marketing and communication activities such as internal and external communication, advertising support, etc.
>Provided regional marketing support; assisted in agendas & presentation development and delivery.
>Developed marketing collateral and sales support material such as product catalogues, flyers, advertisement, newsletters, sales brochures and professional PowerPoint presentations.
>Planned, organized and executed marketing support activities such as product launches and exhibitions.
>Carry out competitor analysis and stay abreast on market trends and developments.
June 2005 To September 2005

Computer Administrator(Industrial Training)

at Petroleum Training Institute
Location : Nigeria
Supervised work activities of pupils taking computer courses.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
May 2011

Master's degree, MBA in Finance

at Skyline University College
Location : United Arab Emirates
December 2006

Bachelor's degree, Computer Science

at Anambra State University
Location : Anambra, Nigeria

Specialties & Skills

Data Analysis

Merchandising

Proficient in MS Office Suite, Internet and e-mail applications

Languages

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For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

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