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Ifraz  Sawant , Apprentice Technical Support Specialist

Ifraz Sawant

Apprentice Technical Support Specialist·Panchjanya Automobile (Tata Motors)

India

Master's degree, Business Administration And Computer Science

Work experience

Total years of experience: 0 years, 6 months

Apprentice Technical Support Specialist

April 2024 - September 2024

Panchjanya Automobile (Tata Motors)

Pune, India

April 2024 - September 2024

• Provided technical support for various software applications, achieving a customer satisfaction rate of100%
by effectively diagnosing and resolving issues through email and chat.
• Monitored and maintained network infrastructure, including routers, switches, and servers, ensuring optimal
performance and connectivity.
• Diagnosed and resolved hardware malfunctions for computers, peripherals, and network equipment, reducing
downtime by 100%.

Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Information Technology

Education

Savitri Bai Phule Pune University (Formerly University of Pune)

June 2025

June 2025

Master's degree, Business Administration And Computer Science

India

Savitri Bai Phule Pune University (Formerly University of Pune)

July 2023

July 2023

Bachelor's degree, Business Administration And Computer Science

India

Maharashtra Board

April 2020

April 2020

High school or equivalent, Science

India

Maharashtra Board

May 2018

May 2018

High school or equivalent, Secondary Education

India

Skills

APPLICATION DEVELOPMENT
Intermediate
APPLICATION DEVELOPMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
COMPUTER HARDWARE
Intermediate
COMPUTER HARDWARE
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MORTGAGE COMPLIANCE ACHIEVEMENT
Intermediate
MORTGAGE COMPLIANCE ACHIEVEMENT
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
TIME MANAGEMENT
Intermediate
TIME MANAGEMENT
Intermediate

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Intermediate
Hindi
Native Speaker
Marathi
Beginner
Urdu
Beginner

Hobbies

  • Internet Surfing
  • Exploring,
  • Cycling,