Igor Ivanov

Rides and Attraction Operator "FERRARI WORLD" Abu Dhabi, UAE (05/2013 to Current)
• Responsible for safety of the guests who using the rides
• Providing excellent guest service
• Make sure that they have fun and great time on the rides.
• Handling guest complains an make everybody feel welcome
• Ensuring clean and safe environment

Technical Skills and Competences
Word, Excel, Power Point, Adobe Photoshop, Corel Draw

Dental Technician /Dental Assistant
PZU "DENTALIJA" Kocani, Macedonia (11/2006 to 05/2013)
• Politely answered phones and scheduled or confirmed office appointments and surgeries.
• Set up examination room and dental trays in preparation for examinations and procedures.
• Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties.
• Correctly mixed compounds for cleaning or filling teeth.
• Completed patient paperwork and scanned into system.
• Displayed expert use of computer scheduling program to manage patient appointments.
• Maintained clear, organized dental records and reports.

Bartender / Waiter
Café BAR "CLASIC" Kocani, Macedonia (03.11.2005 - 20.10.2006)
• Greeting the guests and professionally take every order
• Handling complaints
• Make sure that every guest is professionally served
• Responsible for supply
• Responsible for the quality of the orders (any time to have cold drinks, coffee and tea to be hot and served on time)
• Ensuring clean environment
• Responsible for the money on the end of the shift

Salesman
Music Shop "SISKO" Kocani, Macedonia (02/2003 to 10/2005)
• Responded to all customer inquiries thoroughly and professionally.
• Placed special merchandise orders for customers.
• Greeted customers in a timely fashion, while quickly determining their needs.
• Recommended new movies, music CD's to customers, resulting in a 50% in add-on business.
• Answered customer questions about product availability and shipment times.
• Accurately logged all daily shipping and receiving orders.