IT Officer
Danish Refugee Council
Total years of experience :4 years, 7 Months
Responsibilities:
• Planning, designing, documenting and implementing various systems including desktop PCs, servers, network equipment and applications.
• Protect DRC data using security policies and procedures and implement backup and recovery procedure.
• Implement the capacity building plan, including the budget, in a participatory manner, which should include various methodologies, including training and guidance.
• Monitor, test, plan and coordinate the distribution of software and service packs.
• Make recommendations for the purchase of new equipment, services and work with various vendors for procurement in liaison with the Procurement and Logistics Manager.
• Advise on new technologies and develop implementation plans.
• Support projects with data visualization (i.e. Power BI) and questionnaire design in KOBOTool Box
• Administrate and maintain Ms Sharepoint - Burundi/Tanzanie, NAS Backup Storage Meraki firewall.
• Focal point for ICT Assets procurement of the Regional Office/DRC HQ
• Provide technical support to field office staff in Burundi, Bukavu-Democratic Republic of Congo, and Kibondo -Tanzania.
Description
• Provide technical support to co-workers as well as customers.
• Train end users on hardware and software functionality.
• Resolve computer failures in a timely manner.
• Monitor performance parameters of hardware, software and systems.
• Update software
• Ensure the execution of the contracts won by the company, E.g. in June 2019: LAN cabling including CCTV camera and analogic telephone - MULTIPHAR Building/ Avenue de la victoire
Description:
• Collect accurate and reliable biometric data with BIMS+Progress,
• Verify and data enter of all collected information into the UNHCR/PROGRESS database,
• Insure the regular reporting of collected data to the various data entry teams;
• Supervise BIMS teams in the registration and verification of urban refugees.