Country Category Manager
Safeway
Total years of experience :28 years, 0 Months
• Develope new suppliers network
• Manage and Liaise the relationship with suppliers
• Forecast stock levels
• Negotiate prices, deliveries, terms and conditions with suppliers
• Managing the department P&L
• Generate daily, weekly and monthly reports
• Forecast procurement needs
•Managing and motivating sales team to increase sales and ensure efficiency
•Managing stock levels and making key decisions about stock control
•Ensure standards for quality and customer services
•Responding to customer complaints and enquiries
•Organizing special promotions, displays and events
•Assisting the sales team in closing sales
•Placing orders and checking shipment
•Define the product strategy and roadmap
•Set pricing to meet revenue and profitability goals
•Propose an overall budget to ensure success
•Work closely with the sales team to develop sales tools and training
•Develop and manage customer care programs
•Perform product demos to customers
•Lead the sales team during the sales cycle from validating the opportunities until closing
•Ensuring daily visits are done by sales force and liaise between sales force & other Divisions
•Handling the customers enquiries and concerns
•Ensure best customer’s satisfaction
•Monitoring the performance of sales staff by running daily meetings and reviewing the monthly forecasts
•Promote all types of audio/video components and accessories
•Coach and supervise new sales staff
•Recommend products to customers, based on customer’s needs and interests
•Maintaining good public relations with the customers
•Arrange and direct delivery and installation of products
•Follow up the deliveries with operation department