Manager
United Arab Bank
Total des années d'expérience :19 years, 1 Mois
My main responsibilities are:
• Managing team of 9 members to run the daily work
• Enhance the current SOP
• Handling Audit observations “internal and external”
• Looking for daily reports and ensuring the accuracy of the control reports
• Working with IT and business to enhance the manual control process
• Handling the sharia requirements and provide necessary support
• Enhancement of the workflow process
• Ensuring the completion of the daily received transactions with the agreed SLA
• Ensuing and developing the current process and reduce the TAT
• Working with IT on system pain areas and provide possible workaround
• Working with department head on the special assignments “ organization chart, budget, recruitment, etc” • Process re-engineering including write off process • Prepare monthly MIS for the management • Prepare system requirements to enhance the core system
Key Achievements:
• Successfully completed testing syndication Special Wakala Control sheets Project. (Nov 2014) where we have converted the process from manual to auto
• Successfully lunched Commodity Morabah under Export Financing (New product, Mar 2015)
• Successfully launched Future Wakala Murabaha product and convert the manual control sheet to be automated
• Arranged full setup for the archive unit and implement auto archive system
Achievements:
Successfully launched Futur Wakala Murabaha product and convert the manual control sheet to be automated
Job responsibilities include:
•Handled all syndication transactions (Ijarah, Wakala, Musharkaha, Mudarabah & international Morabaha)
•Prepared monthly reconciliation reports.
•Ensured system entries and customer advice were processed without any errors and in line with transaction approval and bank’s policy
•Managed filing and updating of records at all times for easy retrieval from the archives
•Maintained business confidentiality of products and processes.
Achievements:
Arranged full setup for the archive unit and implement auto archive system
•Managed the archiving and administration unit of corporate operation division effectively along with the requirements and bank guidelines, while ensuring effective presentation, housekeeping techniques and exercise control over usage all the files.
•Implemented achieving policies, system, procedure and controls for the
Operations department and review these periodically to ensure continuing relevance and compliance.
•Reviewed housekeeping methods and ensure proper controls and due diligence in terms of document flow
•Recorded file flow movements between various functionalities and departments through the use of catalogues and log reports
•Ensured timely reports on count of files and other important documentation in the safe / custody
•Assisted in establishing preliminary physical control of newly archived records
•Performed clerical functions incidental to office activities
•Verified all the security documents before sending to credit administration unit
Achievements:
Organized events and training courses for auto archiving and data bases usage for academic and none academic organizations (similar events were organized for Dubai municipality, Dubai Courts, ANDOC & UAE university)
•Managed and implemented presales, sales & post sales operations
•Provided support for business development
•Handled & maintaining CRM records
•Managed customer relations
•Established and maintained relationships with suppliers and vendors
•Coordinated with shipping & forwarding companies.
•Handled banking work including LCs, guarantees & other documents