Ijas Cherala, Site Reliability Engineer

Ijas Cherala

Site Reliability Engineer

Cohesity

Lieu
Émirats Arabes Unis
Éducation
Etudes secondaires ou équivalent, Electronics & Communications
Expérience
12 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 3 Mois

Site Reliability Engineer à Cohesity
  • Inde - Bengaluru
  • Je travaille ici depuis juin 2021

• Part of Support escalations team working on Cohesity Data Platform, Data Protection,
backup, restore and file services.
• Cohesity platform deployment, install, upgrade and troubleshooting the platform, network, backup, storage related issues.
• In particular, working on integration with various backup scenarios and workflows
(vSphere, Windows, Linux, Databases (MSSQL, Oracle), NAS, SMB, Pure Storage, NetApp, Nutanix Acropolis, Cisco Hyperflex).
• Troubleshooting DNS, NTP and AD related issues.
• Troubleshooting core services (Bridge, Magneto, Yoda, Gandalf, Icebox, Madrox, Apollo).
• Cohesity being a Hyperconverged infrastructure, troubleshooting metadata, replication factor
issues (Node down / disk failure), chunks, bricks, blobs and replication scenarios.

Site Reliability Engineer à Nutanix
  • Inde - Bengaluru
  • novembre 2016 à mai 2021

• Hands-on experience in configuring Nutanix Solutions for private cloud.
• Point of contact for Nutanix performance and core data path issues.
• Administer, Support for the Nutanix production clusters running on major Industry standard hypervisors. (AHV, VMWare Esxi and Microsoft Hyper-V).
• Assist customers, field engineers and consultants in deploying Nutanix solutions on multiple hypervisors across different hardware like HP, Cisco, Dell, Fujitsu and Lenovo.
• Troubleshoot, Debug and Diagnose Nutanix customer issues in the field.
• Provide full end support to Install/configure/test Nutanix clusters running various hypervisors and NOS (CentOS Based) versions.
• Administrate and support software-defined features on Nutanix clusters like - HA, DRS, DFS storage, De-duplication, Compression, Snapshots/clones, Remote backup and DR etc.  
• Contribute to product enhancement by testing and identifying bugs while working closely with developers.
• Define and drive changes to our product with the development engineering team, given feedback from customers and field implementations.
• Improve serviceability of the product by testing new features.
• Work with technology partners to resolve issues and push improvements in our ecosystem.
• Develop and contribute to internal and external knowledge bases.

Systems Engineer à TATA Consultancy Services
  • Inde - Bengaluru
  • juin 2015 à août 2016

• Responsible for the management, maintenance and end-to-end production support for the VMware Infrastructure, Cisco UCS Infrastructure of Cisco Mission Critical Servers across all sites globally.
• System Administration support includes new implementation and installation, pro-active maintenance, break fix support on existing environment.
• Regular audit of the vCenter inventory, datastore usage, resource availability.
• Analyzing and improving the Virtual machine performance.
• Work on Root Cause Analysis of recurring issues, intermittent performance issues

Systems Engineer à IPsoft Global Services
  • Inde - Bengaluru
  • janvier 2012 à mai 2015

• Worked as a part of Virtualization and Windows Server Team and responsible for continuous monitoring, administration and builds of enterprise client’s Physical/Virtual servers
• Provide the best possible solution for both Management and Monitoring for all the real time servers by acting proactively on Incident Management, Change Management and Problem Management methodologies abiding by the standard Six Sigma Quality Assurance standards under ITIL aligned process.
• Creating various availability\performance reports as per organizational requirements
• Coordinate with hardware\software vendors for troubleshooting related issues.

Éducation

Etudes secondaires ou équivalent, Electronics & Communications
  • à AMS Engineering College NamakkalANNA UniversityKerala Higher Secondary Board
  • janvier 2007

(BE ECE) with 81% Marks

Etudes secondaires ou équivalent, Electronics & Communications
  • à MES Central School Valanchery
  • janvier 2005

80%

Specialties & Skills

Amazon Web Services
Unified Communications
VMware ESX
Windows Server
Networking
COMPUTER HARDWARE
TROUBLESHOOTING
CUSTOMER RELATIONS
MICROSOFT WINDOWS
Nutanix
Storage
Performance Tuning

Profils Sociaux

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Langues

Anglais
Expert

Formation et Diplômes

MCITP EA on Windows 2008 (Certificat)
Veeam Certified Engineer V9 (Certificat)
HyperV 2012 (Server Virtualization with Windows Server Hyper-V and System Center) (Certificat)
CCNA (Certificat)
VCP 6.0 (Data center Virtualization) (Certificat)
Nutanix Platform Professional (NPP 5.0) (Certificat)
Nutanix support specialist (NSS 5.0) (Certificat)
Nutanix Certified Associate (NCA 5.15) (Certificat)
Nutanix Certified Master - Multicloud Infrastructure (NCM-MCI 5.15) (Certificat)