Scrum Master
JLL Technologies
Total years of experience :7 years, 2 Months
1. Led and mentored Agile teams to deliver high quality products and services to the end user.
2. Developed a preliminary project plan and established project milestones and deadlines.
3. Worked with key stakeholders, internal operations and engineering teams, and other scrum masters to support organisational decision-making.
4. Helped teams with backlog management, acceptance criteria documentation, scope assessment, and work item prioritisation.
5. Planned and conducted all the sprint/iteration/scrum ceremonies (daily scrum calls, sprint demo, retrospective, sprint planning, sprint grooming).
6. Supported teams and product owners with updating task tracking tools (Jira, Confluence, SharePoint).
7. Promoted transparency and communication and created a safe environment for resolving issues or blockers that hindered long-term Agile success.
8. Skilled in working with Agile methodologies (Scrum, Kanban, Scrumban) and cross-functional teams (Product Owners, Scrum Masters, Developers, Designers, Business Analysts).
9. Demonstrated strong communication and collaboration skills and took ownership of solutions.
10. Ensured the smooth running of all scrum ceremonies: sprint planning, stand-ups, sprint demos/reviews and retrospectives.
11. Oversaw Sprints in Jira Software.
12. Guided the team to achieve higher levels of Scrum maturity and supported continuous improvement, learning opportunity, and predictability.
13. Partnered with the Product Owner to plan and execute the highest priority work according to the Product roadmap.
14. Managed multiple, competing priorities effectively.
1. Assisted the Product Owner with various Scrum Team tasks, such as hosting and facilitating meetings, taking detailed notes, and completing analysis and research as needed.
2. Designed creative and progressive solutions for business problems through interviews, fact-finding, and independent research.
3. Documented and distributed appropriate communication materials to relevant parties.
4. Documented, tracked, and resolved data quality issues.
5. Participated in the review of Test Planning and Test Execution strategies.
6. Performed data analytics using SQL and Power Bi tools.
7. Trained new team members in the project and handled additional requests and tasks.
8. Created and followed Standard Operating Procedures for better understanding and alignment with the client’s expectations.
9. Proposed 6 Process Standardizing ideas that were approved by the process head and implemented by all Invoicing Process team. Received Kaizanator award for giving high impact ideas.
10. Organized and conducted Team Fun Activities on Fun Fridays.
1. Collecting and cleaning data from various sources
2. Analyzing and interpreting data using tools and techniques like MS Excel and PowerBi
3. Identifying trends, patterns, and insights from data
4. Preparing and presenting data reports
5. Working with IT team and management
6. Handling confidential information responsibly
7. Strong written & verbal communication skills, with peers and stakeholders
8. Data Dictionary Creation
9. Publishing status reports, using provided templates, to ensure transparency with stakeholders
