ilham sbai, Travel consultant and reservations supervisor

ilham sbai

Travel consultant and reservations supervisor

Cobblestone Private Travel

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Diplôme supérieur, English
Expérience
9 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 11 Mois

Travel consultant and reservations supervisor à Cobblestone Private Travel
  • Maroc - Marrakech
  • Je travaille ici depuis mars 2017

Work on requests by checking availability and securing the space
•Looking for the best offers
•Negotiation with the suppliers in order to offer privileges
•Confirmation of the bookings as per their itinerary
•Coordinating with suppliers and follow up with the clients
•Coordinating with financial department and suppliers for the payment

sales operator à Abercrombie & Kent Morocco
  • Maroc - Marrakech
  • mai 2014 à janvier 2017

- Confirmation of all the services according to client booking
- Negotiation with the suppliers in order to obtain better buying conditions
- Negotiation with the suppliers in order to offer privileges to A&K clients (upgrade, VIP treatment in the room upon arrival)
- Preparation of administrative folder of the file (including supplier confirmation, correspondence with clients, Travel studio system documents operation sheets, financial reports)
- Coordinating with suppliers and follow up with the clients
- Coordinating with financial department and suppliers for the payment

Éducation

Diplôme supérieur, English
  • à Kadi Ayad University
  • décembre 2005
Etudes secondaires ou équivalent, English Literature
  • à Kaddy Ayad University, MarrakechV High School, Marrakech
  • juin 2001

in

Specialties & Skills

ADMINISTRATION
CUSTOMER RELATIONS
FINANCIAL
MICROSOFT EXCEL
MICROSOFT WORD
NEGOTIATION
UPGRADES

Langues

Arabe
Expert
Anglais
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Français
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