System Engineer
Digicall Teleservices Pvt Ltd
Total years of experience :9 years, 2 Months
•Responsible for Desktop support for all servers and client related issues.
•Installing and Managing Windows Server range operating systems (2008, 2008R2, 2012).
•Installing, Configuring and maintaining of Microsoft operating systems (Windows XP, Vista, Windows 7).
•Troubleshooting various Operating systems.
•In Active directory user account creation, deletion, and configuration.
•Installed and configure maintenance and update of Trend Micro antivirus server and client.
•Map network Driver and applying share permission to the shared folders.
•Managing and troubleshoot network LAN in desktops and laptops.
•Installing and configuring Microsoft outlook and windows live mail, PST backup, import, export.
•Install and configuring the network print server and troubleshooting.
•Installing software’s like Microsoft Office 2007&2010, Norton Utilities, Macfee, Trend Micro, Dame Ware Mini Remote Console.
•Configuring Email like Microsoft Exchange.
•Installation and updating Antivirus tool on all Infrastructure Management Servers.
•Configuration and Maintenance Trend micro Antivirus server.
•Maintaining the network infrastructure, installation and configuration of network client and workstations manage local and domain workgroup.
•Deploying Operating Systems, Applications packages, Windows updates.
•Created images for various divisions for all desktops and laptops using Ghost.
•Installing the SQL and MY SQL servers
•Remotely monitoring and managing servers using utilities like RDS and VNC Viewer.
•Attending the tickets and solving the client end issue are any other network and hardware issue etc.
•Knowledge on backup and recovery using NT backup Utility.
•Installing Tech info Dialer and Coral Dialers many other.
•Documentation of server’s infrastructure.
Btech in Electronics & Communication