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Ilyasse Cherrati, Sales & Operations Supervisor

Ilyasse Cherrati

Sales & Operations Supervisor·New Kashmir Trading

Qatar

Bachelor's degree, business economics

Work experience

Total years of experience: 5 years, 8 months

Sales & Operations Supervisor

December 2025 - Present

New Kashmir Trading

Doha, Qatar

December 2025 - Present

Supervised daily sales and operational activities
Coordinated team performance and customer service operations
Assisted in handling client requests and resolving operational issues
Supported sales workflow and maintained service quality standards
Company industry:
Trading & Commodity Trading
Job role:
Sales

Sales Operations & Financial Assistant

May 2025 - November 2025

Libly

Agadir, Morocco

May 2025 - November 2025

Supported sales and financial operations within a SaaS environment
Assisted with client accounts, reporting, and commercial data tracking
Contributed to workflow optimization and digital process improvement
Coordinated with operational and commercial teams to support business
performance
Company industry:
IT Services

Sales Associate

October 2024 - May 2025

Zara

Agadir, Morocco

October 2024 - May 2025

Assisted customers and supported sales activities
Maintained showroom organization and product display
Contributed to store sales targets
Built positive customer relationships through communication
Company industry:
Retail & Wholesale
Job role:
Sales

Team Manager – Census Field Operations

June 2024 - October 2024

National Census Project (HCP 2024)

Taroudant, Morocco

June 2024 - October 2024

Supervised field teams and daily census operations
Supported household data collection and reporting
Resolved field and communication challenges
Monitored data quality and team performance
Company industry:
Data Hosting & Storage

Commercial & Financial Assistant

October 2021 - October 2023

Domaine El Boura

Taroudant, Morocco

October 2021 - October 2023

Supported commercial operations, invoicing and client account follow-up
Assisted with sales documentation, payment tracking, and export operations
Coordinated with clients regarding transactions and financial follow-up
Prepared reports related to sales activity, VAT, and financial operations
Company industry:
Agriculture & Crop Production

Retail Sales Assistant

March 2020 - October 2021

Decathlon

Agadir, Morocco

March 2020 - October 2021

Assisted customers with product selection and sales support
Maintained showroom organization and product availability
Supported daily retail operations and customer satisfaction
Contributed to achieving sales and service targets
Company industry:
Retail & Wholesale
Job role:
Sales

Education

Polydisciplinary Faculty of Taroudant

January 2021

January 2021

Bachelor's degree, business economics

Morocco

Skills

CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DATA COLLECTION
Intermediate
DATA COLLECTION
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
POWER BI
Intermediate
POWER BI
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
PROJECT SCHEDULES
Intermediate
PROJECT SCHEDULES
Intermediate
REVENUE ANALYSIS
Intermediate
REVENUE ANALYSIS
Intermediate
TEAM MANAGEMENT
Intermediate
TEAM MANAGEMENT
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS PROCESS MANAGEMENT
Intermediate
BUSINESS PROCESS MANAGEMENT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
INVOICING
Intermediate
INVOICING
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES SUPPORT
Intermediate
SALES SUPPORT
Intermediate

Languages

Arabic

Beginner

English

Beginner

French

Beginner

Training and Certifications

Certifications
Digital Marketing – Google EF SET English Certificate
AI Career Essentials
EF Standard English Test (EF SET) Digital Marketing
Virtual Assistant
AI Career Essentials
HCP National Census Certificate Data Analytics

Hobbies and interests

Basketball