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Ilyasse Cherrati, MANAGER

Ilyasse Cherrati

MANAGER·Arman Kitchens Iranian Food - QATAR

Qatar

Bachelor's degree, business economics

Work experience

Total years of experience: 4 years, 2 months

MANAGER

May 2026 - Present

Arman Kitchens Iranian Food - QATAR

Doha, Qatar

May 2026 - Present

Managed customer orders and coordinated with kitchen staff to ensure accurate
and timely service.
Handled customer inquiries, issues, and maintained high service standards.
Processed payments and followed up on outstanding balances.
Created social media content for Instagram, Snapchat, and WhatsApp.
Improved operational workflows by updating systems and optimizing processes.
Supported smooth daily operations through effective team coordination
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

SALES & OPERATIONS SUPERVISOR

December 2025 - May 2026

New Kashmir Trading – QATAR

Doha, Qatar

December 2025 - May 2026

Supervised daily sales operations and ensured smooth workflow across teams.
Coordinated customer service activities and supported issue resolution.
Monitored operational performance and ensured service quality standards.
Assisted in improving sales processes and internal coordination.
Company industry:
Retail & Wholesale
Job role:
Sales

SALES OPERATIONS & FINANCIAL ASSISTANT

May 2025 - November 2025

Libly – MOROCCO

Agadir, Morocco

May 2025 - November 2025

Supported sales operations, reporting, and client account management.
Assisted in financial tracking, data entry, and operational reporting.
Coordinated with teams to resolve field and communication issues.
Ensured data accuracy and supported workflow optimization.
Company industry:
IT Services

SALES ASSOCIATE

October 2024 - May 2025

Zara - MOROCCO

Agadir, Morocco

October 2024 - May 2025

Delivered customer service and supported sales activities.
Assisted in product display and store organization.
Processed transactions and maintained customer satisfaction.
Contributed to store sales performance.
Company industry:
Fashion & Apparel
Job role:
Sales

TEAM MANAGER – CENSUS

June 2024 - October 2024

National Census Project (HCP) - MOROCCO

Taroudant, Morocco

June 2024 - October 2024

Managed field teams and supervised daily census operations.
Ensured data collection accuracy and quality control.
Resolved field issues and coordinated team performance.
Prepared operational reports and monitored progress.
Company industry:
Data Hosting & Storage

COMMERCIAL & FINANCIAL ASSISTANT

October 2021 - October 2023

Domaine El Boura -

Taroudant, Morocco

October 2021 - October 2023

Assisted in sales operations, invoicing, and client follow-up.
Supported financial tracking and payment monitoring.
Coordinated export and documentation tasks.
Maintained accurate sales and operational records
Company industry:
Agriculture & Crop Production

Education

Polydisciplinary Faculty of Taroudant

January 2021

January 2021

Bachelor's degree, business economics

Morocco

Ibn Soulaiman Roudani High School

January 2017

January 2017

High school or equivalent, Applied Physics

Morocco

Skills

CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DATA COLLECTION
Intermediate
DATA COLLECTION
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
POWER BI
Intermediate
POWER BI
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
PROJECT SCHEDULES
Intermediate
PROJECT SCHEDULES
Intermediate
REVENUE ANALYSIS
Intermediate
REVENUE ANALYSIS
Intermediate
TEAM MANAGEMENT
Intermediate
TEAM MANAGEMENT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
BUSINESS ECONOMICS
Intermediate
BUSINESS ECONOMICS
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
ENTITY FRAMEWORK EF CORE
Intermediate
ENTITY FRAMEWORK EF CORE
Intermediate
GOOGLE APPLICATIONS
Intermediate
GOOGLE APPLICATIONS
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
SALES OPERATIONS
Intermediate
SALES OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS PROCESS MANAGEMENT
Intermediate
BUSINESS PROCESS MANAGEMENT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
INVOICING
Intermediate
INVOICING
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES SUPPORT
Intermediate
SALES SUPPORT
Intermediate

Languages

Arabic

Beginner

English

Beginner

French

Beginner

Training and Certifications

Certifications
EF
ALX Digital Marketing
ALX AI Career Essentials
Digital Marketing – Google EF SET English Certificate
AI Career Essentials
EF Standard English Test (EF SET) Digital Marketing
Virtual Assistant
AI Career Essentials
HCP National Census Certificate Data Analytics

Hobbies and interests

Basketball