Assistant Manager
Al Khaliji Bank
مجموع سنوات الخبرة :13 years, 9 أشهر
Available upon request
Manage a team of processors, officer and Sr. Officer in providing a timely and efficient service to Business.
• Full backup for Department Assistant manager with full responsibilities and Authorities.
• Played a major role during the implementation of the Bank System and preparing UAT scripts and ensure the accounting entries are accurate.
• Handling Central cash admin task which is responsible for coordinating cash movement between Dubai bank Branches and the Central bank as well as monitoring AED cash position for all Dubai bank branches in all emirates.
• Authorize the cash withdrawal/Deposit request to the Central Bank through UAEFTS system within the cut of time with the central bank.
• Managing and controlling the offsite ATM’s for the cash removal and replenishment.
• Verify all inward remittance payment in local currency which is routed through UAE central bank and cross border transfers which is routed through a correspondent bank where we maintain our Nostro accounts.
• Manage day to-day operations and approve transactions of the assigned team, within the delegated authorities, with the aim to maximize the productivity while ensuring efficient, accurate and high quality service to the customers.
Timely and accurate Verification of all bookings(Auto finance, personal finance and Ijara finance)
• Verification of maintenance
• Ensure all legal and regulatory requirement are met for all account openings and facility books
• Review of daily MIS to make changes in resource utilization
• Verification of proofing.
• Ensuring queries and customer complaints are responded in time
• Impart training and building bench strength.
• Review of existing process and studying cause of deviations and ensure reduction in the same
Process various Islamic financing products, arrange for deferrals / waiver, whenever required
• Receiving facility documents and checking them against checklists. This also includes verifying signatures and corrections
• Receive facility drawdown requests; check the approvals in line with the financing Policies in place and the discretionary powers assigned to branches / CRM
• Process applications in both Phoenix and Mosaic accurately (Data Entry)
• Manual recovery of installments from borrowers and collection of past dues
• Reschedule the repayments of various products and check the accuracy and correctness of the account parameters
• Post dated cheques maintenance. This includes their submission to clearing for collection
• Arrange partial and premature settlement of facilities.
• Adhere to service delivery standards (SDS); i.e. handle enquiries, process transaction within set TAT.
• Work on any assignment that may be entrusted to me by my superiors. This may include but not limited to, active participation in regular clean-up projects, inventory and stock taking activities.
• Timely processing of Islamic financial applications to meet Service Delivery Standards
• Observe controls as per policy and procedure.
• Mitigate risk that may cause any operational loss or lack of control.
• Maintain high level of customer satisfaction with our customers (branches).
TIN's (issuing telebanking request from executing customer).
• Meticulously maintain and manage AED & USD money markets books.
• Adhere to the limits approved by the management in both MM & FX.
• Use the limits with prudence and in the best interest of the bank.
• Issue foreign exchange rate derived from H. O. Treasury.
• Issue FX rates for monthly revaluation.
• Foreign currencies other than USD / AED shall be covered through H. O. Global treasury unless Oman being a holiday or not being available for any reason.
• All other foreign currencies remittances routed through H. O. Nostro accounts for amounts less than USD 10K to be informed immediately before 1:00 p.m. other than GCC (Fixed Parity) currencies.
• FX ticket to be raised for Foreign Currency remittances whereby amount exceeds equivalent to USD 10K.
• Preparation of various reports such as: daily foreign currency; position reports; daily limit exception reports; selective deal status reports; exchange position reports; Nostro.
• Handling of queries regarding application forms.
• Handling payments file queries and reconciliation card payments.
In 2011i have Nominated as The Best Employee in the Department. Appraisal rated as Excellent Contributor for the 2nd Quarter in 2011 Nil Operating Loss in the Department due to control over day-to-day operations which take place in the department and strong Supervisory level as well. Recommend & support launching of automation processing system(STP- Straight Through Processing) and certificate of appreciation has been provided for the same. • Appraisal rated as a performer contributor for the year 2010. • Reviewing Policy & Procedure for the Dept. in order to a smooth running of Business with full control. • Nil Audit Issue/Comment for my Owner Ship Task. • No Operating loss among the Department due to strong Control in the Supervisory level.