Storage & Data Protection Specialist
Ibm - Saudi Arabia
مجموع سنوات الخبرة :19 years, 9 أشهر
-Growing the Storage business in the SMB market.
- Excellent partner management, recruitment, readiness and activation.
- Direct engagement with clients and Business partners.
-Maintain strong relationship with key decision makers and influencers.
I am responsible to promote turnkey solutions that are performance driven and cost effective for IT, AV, ECM, RFID and security.
I am handling the business across KSA covering different solutions for Direct Sales and Channels.
Leading a business of 30+ Million USD
Managing a team of sales and pre-sales in the Kingdom.
Direct Contact with Customers and Suppliers.
Below are some of the solutions that I'm covering:
Servers / Storage / Networking / Low current / IP Telephony / PC / Laptops / printing -Educational solutions (OMR / Online Assessment Solutions / Smart Class Rooms) -Banking solution (Fraud cheque detection) -Customer Experience management -Queuing Management / Self Service Kiosks / Customer Feedback -ECM / DMS / CTS / Backlog and Archiving solutions .
-RFID Solution with RTLS (Personnel tracking / Assets Tracking / Warehouse Management) -Digital media Solutions -AV / Integrated Solutions - Collaboration - Control -AV Distribution LFD - LED -LCD Displays / Projectors / Podiums - CCTV / Access Control / Time -attendance
Managing a team of 50 sales and pre-sales in the Kingdom.
Direct Contact with Customers and Suppliers, handling Technical write-up and offering .
Product Manager for IT infrastructure Covering PCs, Servers, Storage and /network in addition to (Open Text) Enterprise Content Management ECM, OpenText eDocs, Digitizing solution, Therefore Arch System, DATAWIN - OMR, SEKONIC OMR, , Remark Office OMR,
Project Manager for "Backlog project" i have been involved in many projects such as' (NCB, Saudi Industrial Development Fund, Dar Al Handasah.)
-Achieved 120 % of quota for sales in 2014.
-In 2014 exceeded $10 million sales quota
-Led business development functions, which resulted in expanded customer base.
-Led vendor relationship management, which ensured competitive pricing for all purchases.
-Performed outstanding customer relationship management, ensuring educated clients, customized products and services and creative, turnkey solutions
-Trained account managers to grow and expand territories resulting in the highest sales volumes within the region.
-Trained newly hired sales representatives to facilitate, negotiate and deliver creative sales tactics and strategies
-Help customers to define and implement integrated solutions that optimize their technology to support and grow their business.
-Preparing Technical and Financial offers..
-Participate in Sales & pre-sales activities.
-Supervising and conducting Sales and Technical training.
- Full product understanding (Features, Specifications, Benefits, Packaging & installation)
- Market understanding, positioning, competition & pricing.
-Negotiating and opening sales potentials with clients
- Work closely with Sales Representatives and Sales Manager to determine a strategic approach,
- Assist Sales Representatives in closing and create new business opportunities.
- Product technical and sales training.
- Follow up on product marketing & sales.
• Detailed market analysis and update of segment wise market share information, product specifications, pricing, volumes and buying trends
• Periodical reporting of the market results and observations along with recommendations
• Product & price positioning for existing and new models after effective analysis of the market competition and opportunities
• Product Planning, Development of New Models, Specifications and Continuous enhancement of existing Models.
- Weekly management summary report & monthly detailed performance presentation.
- Coordinate production of marketing materials, brochures, sales presentations.
- Follow-up with the warehouses to execute the delivery of invoices items to the customer.
- Follow-up with Tender Sales Department to provide all technical and pricing requirements regarding tender sales.
- Identify and continuously analyze local and international competitors in terms of market share, market and profit positioning, pricing strategy, and service delivery.
-RFID Specialist and Project Supervisor
-Site survey, installation and Software configuration
- Implement and manage many projects KAAU, KFAFH (migration), King Fahad Qur'an Complex, ….)
stock control and orders follow up.
Product specialist for(Open Text Edocs) and(Open Text Live Link)Enterprise Content Management ECM.
in addition to Correspondence Management System, full understanding of MOAMALAT system.
Participate in pre-sales activities, provide Technical training for sales staff in addition to making software demo and presentation for customers.
Project Supervisor for "Backlog project", providing a full Archiving solutions for "paper"hard copy.
C#.Net programming for windows applications if needed.
1) Software programmer ERP, (Stock and Accounting), POS and any other project, Providing Business Solutions, using visual basic, Sql server and Crystal Report. Also creating and installing VPC2007.
2) Making training on the software for both sales staff and customer.
3)Customer Support.
1)SOFTWARE PROGRAMMER USING VISUAL BASIC, SQL SERVER, CRYSTAL REPORTS AND TRUE GRID.
2)TESTING AND ERROR CHECKING IN SOFTWARES.
3)CREATING HELPS DOCUMENT FOR SOFTWARES USING WinCHM PROGRAM
4)COMPUTER MAINTENANCE AND TROUBLESHOOTING
5)NETWORK INSTALLATION AND ADMINISTRATION
6)TRAINING FOR CUSTOMERS
7)Pre - sales
This job was my first personal job.
I like all kinds of tradings, i have started working individually as sales and marketing at the same time.The target market where i was focused on are :
Universities, Schools and Libraries.
Lab Assistant, MUT, Tripoli, Lebanon, 2004-2005
Responsibilities:
• Hardware and Networking Maintenance.
• User Internet access supervision
• Assisting Instructors with the Lab Courses.
Handled University BS degree with Excellent. my name is listed in the university "Honor List" over all GPA:3.89 achieved a scholarship:40% according to my grades.