مدير برنامج الاغاثةو و الخدمات الاجتماعية في المنطقة الشمالية من سوريا
وكالة الامم المتحدة لاغاثة و تشغيل اللاجئين الفلسطينيين (UNRWA)
Total years of experience :33 years, 6 Months
-الاشراف على عمل الباحثين الاجتماعيين و موظفي التسجيل و المتطوعين الذين يعملون في الدائرة في مدينة حلب و ريفها .
- التدريب المستمر خلال العمل للباحثين الاجتماعيين و المتطوعين العاملين في برامج الدائرة المختلفة .
- الاشراف على عمل مراكز التنمية المجتمعية التي تقدم الخدمات المجتمعية و التنموية للمجتمع المحلي في منطقة حلب ( من النواحي الادارية و الفنية و المالية و من حيث متابعة وضع و تنفيذ خطط العمل و مراقبة و تقييم الاداء للعاملين و البرامج كبرنامج المرأة و اليافعين و تأهيل الاشخاص ذوي الاعاقة و الاطفال و الاقراض المجتمعي الصغير )
- الاشراف على تقديم خدمات الاغاثة و الخدمات الطارئة للعائلات و الافراد ( برنامج شبكة الامان الاجتماعي - المعونات المالية و الغذائية - تأهيل المساكن المتضررة - تحديد و رعاية الاسر الاكثر فقراً ..)
- كتابة و تقديم التقارير و مقترحات المشاريع.
- التنسيق مع الدوائر الاخرى في الاونروا و كذلك الجهات الدولية و الحكومية و المنظمات الاهلية العاملة في المجال المجتمعي و التنموي في المنطقة.
November 1990 - Present: Area Relief & Social Services Officer
United Nations Relief and Works Agency (UNRWA), Aleppo, Syria
(a) Supervise and control the implementation of Social Safety Net Program SSNP to ensure that relevant programme criteria are applied: - Carrying frequent reviews and checks on SSNP Family Files to ensure proper documentation, safety and confidentiality;
- Approving the enrolment of refugee families in SSNP for provision of assistance according to the Relief Services Instructions;
- Ensuring regular and timely preparation of priority lists of SSNP families for assistance (ration and cash subsidy distribution, shelter, etc.);
- Conducting random field visits to active SSNP families to ensure reliability of collected individual and family data and adherence of the implementing staff to the standard eligibility criteria on SSNP Assistance, and providing relevant training, guidance/advice to Social Workers, where and when necessary;
- Monitoring and following-up on the distribution process to ensure efficient smooth running of food rations and cash subsidies in accordance with the policies, and conducting regular inspections on food distribution centers/mobile distribution units;
- Coordinating and following-up the distribution team, finance clerk, heads of divisions and concerned staff on timely and proper/efficient delivery/response of approved/ recommended assistance to SSNP clients;
- Planning and holding regular meetings with Relief and Social Services staff for information sharing, problem solving and coordination, and ensuring that the Programmes are well publicized in the area.
(b) Coordinating and conducting training activities for Community Development Social Workers (CDSW) staff: - Providing technical, administrative and logistical support to the CDSWs on the several services programs run in the area (women, disability, community microcredit, children, adolescents, youth, aged etc.);
- Co-coordinating with the Registration Officer in the area on the implementation of eligibility and registration instructions, manuals and procedures governing its activities;
- Promoting integrated activities targeting clients and ensuring that the poorest families' needs are addressed through this approach;
- Coordinating for pre-planned needs assessment studies carried out by CDSWs, and liaises with UN organization, local community organizations and NGOs to improve networking, coordination and enhancing use of local assets and resources including other UNRWA programs and projects;
- Ensuring providing promptly the direct relief assistance for any emergency case and co-coordinating with other providers to the required services;
- Acting as the focal point for refugees' inquiries and petitions; encouraging community members to actively participate in the Community-Based Organizations' (CBOs) activities; maintains custodianship over the available premises In the community;
- Preparing the reports including monthly/quarterly and other required reports.
- Preparing and raising project proposals to the donors for supporting and funding any community needs.
✓ Interaction Program, Municipality of Aleppo, and British Council, 9-12 April 2010
✓ Staff Relations, " Front Line Manager Training Program", UNRWA, Aleppo, 16 Jan. 2011
✓ Healthy Life Style, UNRWA, Aleppo, 6-8 Dec. 2011.
✓ Risk Analyses & Crises Management, Sekheta Bros Company, Aleppo, 20-22 Dec. 2011.
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✓
Updated on February 26, 2013, Aleppo
✓ Basic Counseling Skills & Techniques, UNRWA, Damascus, 27-30 August 2000.
✓ Participatory Rapid appraisal " Evaluation of Housing Needs in Neirab Camp", UNRWA, Aleppo, 11-23 April 2001
✓ Training of Trainers (TOT), UNRWA, 23-27 Sept. 2001
✓ Community Development- principles and methodology, UNRWA, Aleppo, 20-24 Nov. 2005
✓ Developmental Management (concepts & practices), The Queen Zein Sharaf Institute for Development, 5-7 Feb. 2006.
✓ The gender (concepts & practices), The Queen Zein Sharaf Institute for Development, 7-9 March 2006.
✓ Projects Planning ( Logic frame), The Queen Zein Sharaf Institute for Development, April -May 2006 (18 hours)
✓ Development of Income Generating Enterprise, UNRWA, Aleppo, 21-24 Nov. 1993
✓ Training Techniques, UNRWA, Aleppo, 10-14 Nov. 1994.
Certification in Social Work, 2007 Southern Illinois University/ Carbondale, Division of Continuing Education, School of Social Work, USA ( eight courses from Dec. 2005 to Jan. 2007 in cooperation with Relief & Social Services Program at UNRWA)
High Studies Diploma in Sociology, 1988 University of Damascus, Faculty of Arts, Syria
Bachelor of Sociology, 1987 University of Damascus, Faculty of Arts, Syria
Preparing for Master of Sociology: Difficulties of Community Development, 2001-2003 University of Damascus, Faculty of Arts, Syria (not completed)