Sales Manager
Al Gurm CrossFit
Total years of experience :6 years, 2 Months
• Developed and nurtured new business leads in the community
• Introduced and built strong-relationship with members.
• Streamlined business outreach and re-engagement of lost customers in coordination with the marketing department.
• Drove new sales initiatives.
• Maintain accurate and up to date client information and billing records.
• Responsible for every aspect of the day-to-day supervision of retails outlets.
• Ensure staffing levels are adequate to effectively operate the store.
• Dealing with customers’ queries and complaints.
• Increased profits steadily through effective displays and merchandising.
• Lead sales employees to strengthen their knowledge of high end footwear brand to increase sales and improve overall customer satisfaction with each encounter.
Directed and motivated staff to perform their best. Provided coaching, conflict resolution, planning, communication and delegation.
Analyzed profit and loss reports.
Interpreted retail data and set action plans to achieve targeted results.
Handled complaints from customers.
Managed and created merchandise displays, ensuring products are in the most visually appealing positions.
Monitored bestselling products and provided recommendations for the store manager.
Ensured specialty items are in place.
Announced the new collection to the staff.
Provided knowledge transfer to the team on type of fabric, cut, fit,