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Imamsha mashood, restaurant manager

Imamsha mashood

restaurant manager·F&B connection Co.

Kuwait

Bachelor's degree, islamic history

Work experience

Total years of experience: 19 years, 10 months

restaurant manager

May 2017 - Present

F&B connection Co.

Kuwait

May 2017 - Present

1, train and supervise the staff
2, ensure all food safety procedures are strictly followed to according to sanitary regulation.
3, work closely with mangement to meet revenue objectives
4, maintain safe working condition, inventory and order product as necessary.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

restaurant manager

January 2016 - May 2017

MN Al hajery

Kuwait

January 2016 - May 2017

self motivated person
good commanding power
trustworthy attitude
quick learner
high standard service
up to date in hospitality

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Restaurant captain

September 2012 - December 2015

The Sulthan Center

Kuwait

September 2012 - December 2015

customer service
up selling modules
make duty roast
maitain daily check list
focused compleat satisfaction

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Restaurant captain

February 2012 - August 2012

Somatheeram Health Resort

India

February 2012 - August 2012

Maintained all registers
Daly breefing
good commandmental power

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

`Restaurant Captain

October 2008 - January 2012

The Residency Towewr

India

October 2008 - January 2012

skill work in baquet parties
Take risk in time of staff shortage.
Good appriciation from the management.
very energetic.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Restaurant Captain

August 2006 - September 2008

Back water Ripples resort

India

August 2006 - September 2008

carrier start
promoted as a captain

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

kerala university

March 2011

March 2011

Bachelor's degree, islamic history

India

GPA (percentage): 49%

GPA (percentage): 49%

subjects islamic history indian history economics english malayalam
View attachment

kitco institute of hotel management

June 2007

June 2007

Diploma, Hotel operation

India

GPA (percentage): 52%

GPA (percentage): 52%

Management -55% F&B service -60% F&B production-55% House keeping -58% Front office management-52%
View attachment

Skills

Hospitality
Expert
Hospitality
Expert
Complaint Handling
Expert
Complaint Handling
Expert
Fast Learning
Expert
Fast Learning
Expert
Hardwork
Expert
Hardwork
Expert
Customer Focus
Expert
Customer Focus
Expert
highly professional,result oriented worker
Expert
highly professional,result oriented worker
Expert
High profiled history of hospitality section
Expert
High profiled history of hospitality section
Expert
Fast leaner,highly professional,and team player
Expert
Fast leaner,highly professional,and team player
Expert
team builder
Expert
team builder
Expert
friendly oriented personality
Expert
friendly oriented personality
Expert
excellent communication skill
Expert
excellent communication skill
Expert
Hospitality
Expert
Hospitality
Expert
Complaint Handling
Expert
Complaint Handling
Expert
Fast Learning
Expert
Fast Learning
Expert
Hardwork
Expert
Hardwork
Expert
Customer Focus
Expert
Customer Focus
Expert

Languages

English
Expert
Arabic
Intermediate
Hindi
Expert
Malayalam
Expert

Memberships

sulthan center

reward member

September 2016

Training and Certifications

Certifications
ciber +
Mar 2006 - Mar 2035

Hobbies

  • Hobby
    leaning holy quraan and hadees leaning new way of customer related training.