Iman Abdallah

• Spearhead daily retail sales operations, driving store profitability and consistently
working to exceed daily and monthly sales targets.
• Lead, train, and motivate a high-performing sales team, implementing effective
upselling techniques to increase the average transaction value.
• Analyze daily sales reports, manage cash flow, and optimize stock levels for high
demand items to ensure maximum revenue capture.
• Oversee product merchandising, pricing strategies, and promotional data within the
POS system to drive consumer purchasing decisions.

• Acted as the primary point of contact for corporate clients, cultivating strong
relationships and building trust from the first interaction.
• Conducted targeted market research and data analysis for feasibility studies, helping to
identify potential market opportunities and commercial trends.
• Streamlined communication between clients and the internal project team, ensuring
high client satisfaction and smooth information flow.

• Managed full-cycle recruitment, effectively selling the companys value proposition to
source and secure top-tier talent.
• Built and maintained strong relationships with internal stakeholders, management, and
external vendors, honing negotiation and interpersonal skills.
• Delivered high-level administrative support while acting as a reliable, professional
representative of the companys brand and culture.

• Maximized customer retention and satisfaction by delivering personalized service and
anticipating guest needs in a fast-paced, high-volume entertainment environment.
• Proactively promoted and upsold entertainment packages and offerings, contributing to
daily revenue goals.
• Monitored physical inventory and coordinated with warehouse staff to ensure optimal
stock availability, directly preventing lost sales.