Sr.Service Advisor
British Airways
مجموع سنوات الخبرة :19 years, 2 أشهر
Assisting Passengers with their queries and Travel Plans
Handling UMNR Services with the Airport Authorities.
Handling drop booking on GDS(Amadeus)
Handling Schedule change and assisting passengers with proper connection..
Handling other travel related queries as cancellation and exchange(Changes)
• Worked with the Organization Microsoft India Pvt.Ltd. as Customer Care Executive Since
02-04-2005 Till 30-06-2010 in Gurgaon India.
• Currently Working With British Airways As Sr.Services Advisor in Gurgaon India.
Duties Performed
Assisting Passengers with their queries and Travel Plans.
Handling UMNR Services with the Airport Authorities.
Handling drop booking on GDS(Amadeus)
Handling Schedule change and assisting passengers with proper connection..
Handling other travel related queries as cancellation and exchange(Changes)
EXTRA CURRICULUR ACTIVITIES
• Participated in debate and symposium
• Conducted career counseling for educational institutions as St.Mathews, Speakwell
British School for languages.
STRENGTH & QUALITIES:-
• Smart work and confidence.
• Always Learning Capability.
• Positive attitude in life.
• Graduation from Jodhpur National University in 2010 (Arts)
• Intermediate from U.P. Board in 2002. (Art)
• High School from U.P. Board in 2000.