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Imran Khan, IT Engineer

Imran Khan

IT Engineer·The Blue Group

Qatar

Bachelor's degree, Information Technology

Work experience

Total years of experience: 3 years, 10 months

IT Engineer

August 2022 - Present

The Blue Group

Doha, Qatar

August 2022 - Present

• Windows server 2012 R2/2016 installation.
• User account management in Active Directory.
• Giving permissions to the shared folders as per company policy.
• Resolving daily tickets raised to service desk.
• Acquire technical knowledge dynamically and quickly to work towards problem resolution.
• Creating emails and assigning groups in Office 365
• Email license management in 365.
• Helping new staff with computers, printer, and email activation.
• Managing user’s data backup in Veeam.
• Creating user accounts in AD, adding them to DG, password reset and allocation of network shared resources.
• Troubleshooting domain login issue.
• Management of network ports from Meraki Dashboard.
• Hands on experience in Apple Mac OS.
• Managing windows updates through WSUS
• Experience in ManageEngine, Faveo and Fresh service for IT support.
Company industry:
Retail & Wholesale
Job role:
Information Technology

Education

Chhatrapati Shahu Ji Maharaj University

August 2014

August 2014

Bachelor's degree, Information Technology

India

Skills

IT Technical Support
Expert
IT Technical Support
Expert
Desktop Support
Expert
Desktop Support
Expert
DHCP
Expert
DHCP
Expert
Active Directory
Expert
Active Directory
Expert
Troubleshooting
Expert
Troubleshooting
Expert
ACTIVE DIRECTORY
Beginner
ACTIVE DIRECTORY
Beginner
BACKUP
Beginner
BACKUP
Beginner
BSC
Beginner
BSC
Beginner
BUSINESS PROCESS
Beginner
BUSINESS PROCESS
Beginner
CABLING
Beginner
CABLING
Beginner
CAT5
Beginner
CAT5
Beginner
COMPUTER HARDWARE
Beginner
COMPUTER HARDWARE
Beginner
CONTROL
Beginner
CONTROL
Beginner
CREATIVE
Beginner
CREATIVE
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER RELATIONS
Beginner

Languages

Arabic
Expert
English
Expert
Hindi
Expert

Training and Certifications

Certifications
ITIL

Hobbies

  • Cricket