Imran Muhammad, IT Officer

Imran Muhammad

IT Officer

Muhammad College of Medicine

Location
Pakistan
Education
Master's degree, Information Technology
Experience
10 years, 2 Months

Share My Profile

Block User


Work Experience

Total years of experience :10 years, 2 Months

IT Officer at Muhammad College of Medicine
  • Pakistan - Peshawar
  • My current job since October 2021

 Mange the College website for online admission.
 Keep Website up to date.
 Keep computer systems running smoothly and ensure users get the maximum benefit from them
 Install and configure computer hardware operating systems and applications
 Monitor and maintain computer systems and networks
 Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
 Troubleshoot system and network problems, diagnosing and solving hardware or software faults
 Replace parts as required
 Provide support, including procedural documentation and relevant reports
 Follow diagrams and written instructions to repair a fault or set up a system
 Support the roll-out of new applications
 Set up new users' accounts and profiles and deal with password issues
 Respond within agreed time limits to call-outs
 Work continuously on a task until completion (or referral to third parties, if appropriate)
 Priorities and manage many open cases at one time
 Rapidly establish a good working relationship with customers and other professionals, such as software developers
 Test and evaluate new technology
 Conduct electrical safety checks on computer equipment.

Sharepoint Administrator at NCBS
  • Saudi Arabia - Riyadh
  • April 2015 to July 2019

Working as as SharePoint Administrator at NCBS.
 Configure SharePoint services and settings
 Administered user permissions and accounts
 Assisted end-users as to how to use SharePoint 2010.
 Developed and modified SharePoint user privileges as directed and in compliance with all standard operating procedures
 Create modify and delete SharePoint accounts as directed and in compliance with all standard operating procedures
 Customized and configured site pages to target content to specific users.
 Implemented approval and denial requirements using Application workflows - part of SharePoint Designer 2010
 Conducted formal and informal meetings with multiple groups to gathered requirements and provide solutions to existing problems
 Analyzed project in every retrospective meeting and planned the goals for the next sprint of project using agile methodology.
 Analyzed the requirements and designed an implementation plan.
 Responded to issues in the servers and work with clients, other service managers, and external service providers to bring successful resolution
 Coordinated with development team and developed efficient solutions for SharePoint.
 Installed, configured and troubleshoot DNS, DHCP, and Active Directory services.
 Installed and performed setup procedures for Microsoft Outlook email accounts.
 Implemented custom document centers and wiki for each individual site with the inclusion of private and shared document centers
 Deployed SharePoint packages to server farm
 Maintained all backup procedures and records for SharePoint installation
 Extensively worked with Central Administration portion to perform server reports, manage errors, logging, web applications, site collections and optimizations
 Experience in how to take backup and restore the content DB of SharePoint Sites.
 Used Active Directory for creating User, groups and integrated with Central Admin.
 Manage logging and Timer jobs

Sharepoint Developer at NCBS
  • Saudi Arabia - Riyadh
  • April 2013 to March 2015

Working as SharePoint developer:
 Developed Sites, sub-sites, Team Sites, pages, Views, Alerts and Lists in SharePoint 2010.
 Constructed libraries with the new develop site and sub-sites.
 Created custom menu items as Jquery features to move list and document library items to different folders according to their lifecycle state.
 Customized Publishing Pages with Workflows
 Created browser compatible forms using InfoPath 2010 and deployed to Form Library in SharePoint Sites.
 Created and customized data view web parts and web part connections
 Developed an efficient architecture for all SharePoint implementation.
 Provided technical support for project lifecycle and documented it.
 Tested updates of software layer and configured changes to insure they function appropriately and meet performance requirements.
 Deployed and customized collaborative and publishing site collections, sites, web parts, document libraries, lists, and views.
 Created Views, Alerts and Custom Lists in SharePoint Portal Sites.
 Analyzed system processes and provided appropriate designs and recommended improvements if required.
 Assisted customers and provided technical support across all internal and external sites.
 Gained experience in analysis programming and developing enterprise applications and web technology solutions with .Net technologies
 Utilized jQuery to create custom enhancements on current sites for customer satisfaction and efficiency
 Involved in all the SDLC including Planning, Analysis, Design, Implementation, Testing, debugging and Documentation.

Database Specialist at BMC
  • Saudi Arabia - Riyadh
  • December 2011 to February 2013

echnical support to the field Technician for troubleshooting.
 Be involved in any site issue
 Management of the entire inventory related to FTTH by using IMS software.
 Pop Side Patching administer management and troubleshooting related to FTTH and also keep the record of all cabling between OLT to FPP, FPP to ODF and ODF to Feeder ODF in IMS.
 FDT Splitters administer management and troubleshooting related to FTTH and uploads the entire update data load in IMS.
 Hand hole administer management and troubleshooting related to FTTH and uploads the entire update data load in IMS.
 ODB administer management and troubleshooting related to FTTH and uploads the entire update data load in IMS.
 Keeps all the cabling records the FTTH projects.
 Load the new site data in database.
 Data Entry and retrieving Data for GIS

Education

Master's degree, Information Technology
  • at Virtual University of Pakistan
  • September 2016

Specialties & Skills

Information Technology
IT Administration
IT Technical Support
Database
SharePoint Designer
Technical Support
windows 7
outlook
system administration
web design
web development
operating systems
office work
microsoft powerpoint
AWS Data Analytics
SharePoint

Languages

English
Intermediate
Urdu
Native Speaker
Arabic
Intermediate

Training and Certifications

Fiber Optic (Certificate)
Date Attended:
August 2011
Cyber Security & Vulnerability Assessment (Certificate)
AWS Data Scientists (Certificate)
Date Attended:
July 2021
Web Developer (Certificate)
Date Attended:
August 2019

Hobbies

  • Association Football