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Imran Shaikh, Operation and Sales Manager

Imran Shaikh

Operation and Sales Manager·Hotel Supreme Grande by SR Hospitality

United Arab Emirates

Bachelor's degree, Commerce

Work experience

Total years of experience: 9 years, 0 months

Operation and Sales Manager

September 2022 - December 2024

Hotel Supreme Grande by SR Hospitality

Goa Velha, India

September 2022 - December 2024

• Oversaw sales strategies and hotel operations, ensuring smooth
functioning and revenue growth.
• Led a team to maintain high-quality service standards and customer
satisfaction.
• Managed daily hotel operations, including staff supervision and guest
services.
• Implemented cost-effective measures to improve profitability.
• Directed operational activities to enhance efficiency and guest
experience.
• Coordinated with departments to ensure seamless service delivery.
• Supervised front office operations, ensuring smooth check-in/check-out
processes.
• Trained staff to deliver excellent customer service.

Company industry:
Hospitality & Accomodation
Job role:
Sales

Operation Manager

October 2019 - April 2022

Abalone Resort

Goa Velha, India

October 2019 - April 2022

• Managed hotel operations to ensure guest satisfaction and operational
efficiency.

Company industry:
Hospitality & Accomodation
Job role:
Management

Operation Manager

March 2018 - July 2019

Hotel Supreme Business Class

Goa Velha, India

March 2018 - July 2019

• Oversaw daily operations and maintained high service standards.

Company industry:
Hospitality & Accomodation
Job role:
Management

Front Office Manager

April 2016 - February 2018

Hotel Supreme Business Class

Goa Velha, India

April 2016 - February 2018

• Supervised front office operations and ensured exceptional customer
service.

Company industry:
Hospitality & Accomodation
Job role:
Management

Receptionist

July 2015 - March 2016

Hotel Supreme Business Class

Goa Velha, India

July 2015 - March 2016

• Handled guest inquiries and reservations professionally.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Mumbai University

April 2014

April 2014

Bachelor's degree, Commerce

India

Languages

English
Beginner
Hindi
Beginner