Imran Ali Khwaja

● Rendering services for the Global Customer Platform AppDev teams as a Principal DevOps/SRE Advisor
● Managing sensitive information by integrating Azure Key Vault to securely store and handle secrets, passwords, and credentials for various applications.
● Fostering efficient communication and collaboration across teams, ensuring continuous delivery of high-quality solutions with the adoption of Agile SAFe framework.

Successfully led Projects including: Hybrid Transformation - Migration of RealPage Europe & Americas Data Centers to GCP Cloud Platform Operations of 120+ SaaS Products on Hybrid Platform
Spearheaded the migration of RealPage Europe & Americas existing Data Centers to GCP with a global service line encompassing of 20+ agile delivery teams of Product and Engineering.
Designed and developed the blueprints/landing zones on GCP to build the environments.
Orchestrated incident response processes using ServiceNow, creating well-defined escalation and communication procedures to minimize downtime and enhance service reliability.

• Directed end-to-end management and monitored projects progress as per scheduled deadlines for various tasks; steered efforts to ensure timely execution within the stipulated parameters
• Managed and assigned projects as necessary while leading the team, along with code deployments, fixes, updates and related processes
• Set up the foundations for DevOps Engineering with Cloud Automation Solutions including Automation, Infra Build, Deployment, Release & QA management by growing the high performing team of 11 - DevOps engineers, Developers and Cloud Support Interns
• Delivered cost savings on Cloud infra and enabled deployment of product & the platform at fast paced customer growth including partner ecosystem with the help of DevOps Automation Solutions
• Spearheaded the Data Lake migration of existing solution hosted on AWS Cloud platform to GCP with a global service line encompassing of 110 agile delivery team
• Migrated the six business-critical data platforms comprising of 16, 341 TB (1.4 PB) of data on GCP by creating one unified Data Ocean platform as part of Tech2025 Strategy

• Developed the strategy and architected the Platform for the Data and Analytics encompassing the data of 110 TiB
• Supervised a team of developers and DevOps engineers, overseeing the design, development, and deployment of automated solutions for 180 servers using Azure DevOps, Terraform, Ansible and GitLab CI/CD
• Brainstormed with 30+ clients and stakeholders to understand business requirements, define project scope, and develop strategic technology plans in the first month of employment
• Configured the set-up of CI/CD process for the seamless build and release automation of 60+ Pipelines
• Implemented and followed the Agile and DevOps culture to monitor/align/track the Data Pipelines

• Led the successful onboarding of more than 12 enterprise customers onto AWS and Azure cloud platforms, resulting up to 40% operational cost reductions and substantial cost savings for the customers
• Decommissioned and developed the web application of enterprise business customers on AWS Cloud Platform using tools such as Linux, Terraform, Ansible, Docker, Kubernetes, and DataDog Designed and implemented continuous integration and continuous deployment (CI/CD) of 35+ robust Data and Platform pipelines using Azure DevOps tools and services.

Diagnosed and resolved hardware and software issues related to desktop systems, peripherals, and network connectivity.
Installed, configured, and maintained operating systems, applications, and software updates on desktops.
Assisted users with setting up new workstations, printers, and other peripherals, ensuring proper functionality.
Responded to user inquiries and provided prompt solutions to technical problems via email, phone, or in-person.
Collaborated with cross-functional teams to resolve complex technical issues and escalated problems when necessary.